COE Specialist- Business and Process Analyst

Remuneration:	cost-to-company
Location:	Johannesburg
Remote work:	Some remote work allowed
Type:	Permanent
Reference:	#BPA13092024
Company:	RecruitU

The purpose of this role is for the centre of excellence specialist to oversee the implementation of business analysis standards and practices. The role includes enhancing bank-wide business analysis procedures, ensuring high-quality deliverables, promoting best practices, coordinating professional communities, managing tools and resources for business analysis, and monitoring the continuous improvement of business analysts' performance.

Job responsibilities

• Contribute to institutionalising bank-wide practices that pertain to business analysis/process engineering roles by focusing on assigned projects, squads, and business areas.
• Perform guided research and maturing of methods based on trends, best practices, and continuous improvement.
• Improve consistency and high-quality business analysis/process engineering artefacts and review deliverables for quality and alignment to methods and standards.
• Drive adoption of business analyst/process engineering gold standard services and capabilities within assigned projects, squads, or business areas.
• Provide input into formulated training curricula, certifications, competency assessments, and practices for knowledge sharing.
• Schedule and conduct skills assessments, create learning paths, and report assessment results and skills levels to management and individuals.
• Guide, coach, and orient business analysts/process engineers on squads/projects to ensure adoption and consistent application of business analysis/process engineering standards, methods, tools, and techniques to ensure standardised, high-quality deliverables.
• Schedule, plan, and execute communities of practice, including impacts from other delivery disciplines.
• Execute follow-up meetings and conduct surveys on the level of engagement, training needs, and engage in gap closure activities to ensure alignment of practices and promote business analysis/process engineering in the business and delivery environment.
• Manage business aspects of tools related to business analysis/process engineer practices, including participating in proof-of-concept tests on toolsets, compiling business cases to motivate investment in new tools, and ongoing business ownership.
• Analyse, compile, and report on interventions with business analysts/process engineers on projects, squads, and business as usual, and track progress on continuous improvement.
• Contribute to performance reviews of the business analysts/process engineers.

Essential qualifications - NQF level

• Matric/grade 12/national senior certificate
• Advanced diplomas/national first degrees

Preferred qualification

• BCom / related bachelor’s degree
• CPBA or ADBA from FTI
• BA diploma
• SAFe is preferable

Preferred certifications

• National certificate in business analysis, certified business process professional

Minimum experience level

• Eight-plus years of solid BA experience

Type of exposure

• BABOK
• Agile extension

Technical/professional knowledge

• Process management principles
• Employee training/development
• Diversity management
• Global business analysis trends
• Organisation change management
• Management information and reporting principles, tools, and mechanisms
• Strategic planning
• Technical skills
• Business consulting and facilitation skills
• Agile concepts

Behavioural competencies

• Building partnerships
• Planning and organising
• Influencing
• Facilitating change
• Coaching
• Resolving conflict

Skills

• BABOK
• Agile extension
• Process management principles
• Employee training/development
• Diversity management
• Global business analysis trends
• Organisation change management
• Management information and reporting principles, tools, and mechanisms
• Strategic planning
• Technical skills
• Business consulting and facilitation skills
• Agile concepts
• Building partnerships
• Planning and organising
• Influencing
• Facilitating change
• Coaching
• Resolving conflict

Posted on 13 Sep 15:13, Closing date 12 Nov