Regional Manager

Job description

• Grade 12
• Diploma in Business Management or related field (this is an added bonus)
• 3 - 5 years’ experience in people management role
• Experience in Telecommunications environment or Technology Environment (Samsung, LG, Sony, Hisense, Telkom, Vodacom, MTN, Huawei etc, this is non-negotiable)
• Must be willing to travel.
• Must have valid driver’s license and own reliable car.

• Strong knowledge of MS Office
• Advanced Excel knowledge
• Advanced presentation skills
• Creative thinking skills for creative problem solving.
• The ability to multi-task and work under pressure
• Staff Management

• Build and maintain client relationships at store level.
• Exceptional attention to detail
• The ability and skill to liaise with staff at different levels.
• Ensure that the team is meeting set sales target.
• Ability to influence and motivate others.
• Understanding clients’ order procedures and delivery procedures with regards to sales.
• Exposure across different channels and different levels of customer channels (e.g., Apple, Samsung, Huawei, VIVO, Oppo etc.)
• Proven track record of brilliant sales OEM.
• Ability to lead and manage a team.
• Clear understanding of channel, pricing, negotiations, and strategy development
• Exposure in resolving numerous conflict-filled situations.
• Negotiation and conflict resolution with powerful Customers would be advantageous.
• Communicate Effectively
• An open mind that is willing to learn
• Patience in dealing with inconsistent staff and clients.
• Diligence and the ability to work with very little supervision.
• The ability to work over weekends and extra hours when needed.
• Monthly attainment of Sales targets and KPI’s as agreed with Line manager.

• Manage the targets and commission of staff.
• Monitor and drive attendance of staff, product knowledge, training sessions, and overall productivity.
• Effective staff communication through regular team meetings.
• Leave management, Staff development, On-the-job training.
• Staff disciplinary
• Ensure effective knowledge sharing.
• Take full responsibility for performance of all direct reports, motivating and managing them in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management.

Requirements

• Strong knowledge of MS Office
• Advanced Excel knowledge
• Advanced presentation skills
• Creative thinking skills for creative problem solving
• The ability to multi-task and work under pressure
• Staff Management