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Dr. Chris Blair
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Charlroy Vollmer
Subscriptions Customer Service Intern
| Location: | Cape Town |
| Company: | Highbury Media T/A Habari Media |
Responsibilities:
- Addressing customer complaints, responding to inquiries, and resolving common issues
- Inbound phone support
- Meeting and exceeding performance targets related to resolution times, response rates, customer feedback, and service quality
- At least six months of experience in an inbound call centre environment
- Demonstrated ability to deliver exceptional customer service and consistently meet or exceed daily targets
- Strong verbal and written communication skills (email proficiency is especially important)
- Competent in using backend admin systems, and able to quickly learn new technologies
Posted on 18 Feb 13:03, Closing date 19 Apr
Subscriptions Customer Service Intern
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Highbury Media T/A Habari Media is an independent magazine and digital publishing company responsible for some of the best-performing titles. We are looking...
Highbury Media T/A Habari Media is an independent magazine and digital publishing company responsible for some of the best-performing titles. We are looking...
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