Results for travel experience

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OR Tambo implements BagPortr's off-site 'bag drop' service for outbound travellersArticle

BagPortr will collect the passenger's bag from their home, hotel or any preferred point of collection within the terms of the service, before delivering it to OR Tambo International for loading on to the traveller's flight...

12 Feb 2020

4 trends that will disrupt the status quo of corporate travel
4 trends that will disrupt the status quo of corporate travelArticle

Oz Desai, General Manager Corporate Traveller, shares his views on how the next decade will challenge the status quo of corporate travel in South Africa...

Oz Desai 10 Feb 2020

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4 innovations to disrupt SA tourism in 2020Article

Will 2020 herald in the decade of flying cars, AI concierges and holograph meetings with clients and colleagues across the world?

27 Jan 2020

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Personalising the unique traveller experience through AIArticle

The greater the pool of data, the more potential it has for valuable business insights, particularly in industries like travel where the spotlight is increasingly shining on personalisation...

Adrian Roodt 23 Jan 2020

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What does the future hold for the retail travel industry?Article

Jenna Berndt sits down with Sue Garrett, general manager of marketing and product at Flight Centre Travel Group, to talk about what the next 25 years will look like for the retail travel trade in South Africa...

Jenna Berndt 21 Jan 2020

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Lufthansa selects Google Cloud as strategic partnerArticle

"By combining Google Cloud's technology with Lufthansa Group's operational expertise, we are driving the digitisation of our operation even further."

20 Jan 2020

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#BizTrends2020: Trends that will shape travel experiences in 2020Article

Several trends highlight that customers are moving towards self-service options, with 61% of travellers in South Africa surveyed preferring to hear about travel disruption via digital communications...

Adrian Roodt 16 Jan 2020

Johannesburg makes it onto the Euromonitor International Top 100 City Destinations list for 2019
Johannesburg makes it onto the Euromonitor International Top 100 City Destinations list for 2019Article

Johannesburg has retained its place on the esteemed Euromonitor International Top 100 City Destinations List for 2019, and is the only sub-Saharan city that has managed to secure a spot...

Issued by Domestic Flights South Africa 15 Jan 2020

#BizTrends2020: Managing human-digital relationships in the hospitality education sector
#BizTrends2020: Managing human-digital relationships in the hospitality education sectorArticle

Trends disrupting and evolving industry dynamics create opportunities for new players on the market, new business models, and new kinds of travel experiences...

Vera Schneider 8 Jan 2020

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#BizTrends2020: The future of the travel agent professionArticle

Digital has changed the face of travel, both making it easier for consumers to plan their own travel experiences and lowering the barriers of entry to the hospitality industry through apps such as Airbnb and Uber. The travel agent, the traditional middleman, has therefore been squeezed from both sides...

Olivier Hannaert 6 Jan 2020

4 tips to planning your 2020 holiday
4 tips to planning your 2020 holidayArticle

The new year is a great time to start thinking ahead about the next holiday period. Plan early and you're bound to benefit in a variety of ways...

Brett Hendricks 2 Jan 2020

#BizTrends2020: Airports of the future - 10 predictions for the next decade
#BizTrends2020: Airports of the future - 10 predictions for the next decadeArticle

The airport experience has morphed dramatically in the past 10 years with the introduction of biometric security, mobile check-in, and baggage tracking. And there is much more to come...

Benoit Verbaere 19 Dec 2019

#BizTrends2020: All about authenticity - 3 major trends influencing the travel industry
#BizTrends2020: All about authenticity - 3 major trends influencing the travel industryArticle

As tourism continues to rise (2018 saw a global increase of 6% in 2017) consumers are not shy to make their preferences known on how they want to travel and, afterwards, what they thought of the experience...

Jared Ruttenberg 12 Dec 2019

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British Airways trials 3D printing to improve punctuality, reduce emissionsArticle

British Airways' tech experts say the possibilities for 3D printing in aviation are limitless and share predictions of how 3D printers could transform the industry...

10 Dec 2019

New research: Travel spend in Africa could increase by 27% in 2020
New research: Travel spend in Africa could increase by 27% in 2020Article

Research conducted by the Sabre Corporation has revealed that spend among African travellers could increase by 27% over the next year if they were able to move more freely within the continent, and if travel pain-points were addressed...

25 Nov 2019

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SA-csi ranking reveals low-cost, local airlines lead customer satisfactionArticle

FlySafair leads the 2018 South African Customer Satisfaction Index ranking, with 78 points out of 100, followed by British Airways (Comair) which scored 75.7 and Kulula Airlines reached 74.4 - all-in leader positions...

14 Nov 2019

Safarilink, Kenya Airways announce one-way codeshare agreement.
Safarilink, Kenya Airways announce one-way codeshare agreement.Article

The codeshare agreement enables Kenya Airways' international passengers to combine their travel experience between respective international destinations, and 18 destinations that Safarilink operates within Kenya and to Tanzania...

6 Nov 2019

Why South Africans desire clarity and flexibility when booking travel
Why South Africans desire clarity and flexibility when booking travelArticle

"Travelers in South Africa are very closely aligned with global trends when it comes to booking preferences. Travellers want an experience from travel providers and travel agents that is as simple and engaging as the best retailers."

4 Nov 2019

Emirates to host first IATA Global Accessibility Symposium
Emirates to host first IATA Global Accessibility SymposiumArticle

In a proactive effort to bring the industry together to advance open dialogue for a more disability-inclusive air transport system, Emirates will be hosting the International Air Transport Association inaugural Global Accessibility Symposium, taking place in Dubai from 5-6 November 2019...

31 Oct 2019

GHA and COHSASA announce strategic partnership to enhance medical travel standards in Africa
GHA and COHSASA announce strategic partnership to enhance medical travel standards in AfricaArticle

The Global Healthcare Accreditation (GHA) Program for Medical Travel Services and The Council for Health Service Accreditation of Southern Africa NPC (COHSASA), have announced the signing of a Memorandum of Understanding for collaboration between the two accreditation programs to strengthen the protocols and services provided by healthcare providers to medical travel and international patients in Africa...

Issued by COHSASA 25 Oct 2019

Intelligent naivety: The vitality of inexperience
Intelligent naivety: The vitality of inexperienceArticle

In our previous article, 'What is a challenger brand?', we described the Challenger Strategic Approach and the Eight Credos of successful challenger behaviour...

Issued by eatbigfish 25 Oct 2019

Gillian Saunders
A foundation for South African tourism growthArticle

Tourism, narrowly defined, currently contributes 2,9% to our GDP and supports 726,000 jobs in this country...

Gillian Saunders 8 Oct 2019

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Campaign boosts booking code usage for passengers with intellectual disabilitiesArticle

Requests for assistance for airline passengers with intellectual disabilities have nearly doubled since the launch of a global campaign designed to raise awareness of a dedicated special service request (SSR) booking code...

2 Oct 2019

Travelport processes live test GDS bookings of Qantas' NDC content
Travelport processes live test GDS bookings of Qantas' NDC contentArticle

As the next step in its continuing support for Qantas' New Distribution Capability, including the Qantas Distribution Platform, Travelport has begun handling its first bookings with Qantas using IATA's New Distribution Capability standard...

15 Aug 2019

New state-funded planes for SAA with more legroom and lie-flat beds
New state-funded planes for SAA with more legroom and lie-flat bedsArticle

SAA receives state funding for new planes with a host of exciting new features following the resignation of CEO, Vuyani Jarana, due to alleged lack of government support...

Issued by SA Airlines 5 Aug 2019

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Sustainable and responsible tourism practice is the travel industry's responsibilityArticle

Olivier Hannaert, the MD of Club Med Southern Africa explores the impact of travel on the planet and the environment, and what travel brands can do to ensure their destinations are environmentally sustainable...

Olivier Hannaert 1 Aug 2019

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Seychelles crowned top island destination in Africa & Middle EastArticle

Travel + Leisure 2019 World's Best Award has named Seychelles the top island destination in Africa & the Middle East.

31 Jul 2019

Personalisation, and enhancing the hotel guest experience
Personalisation, and enhancing the hotel guest experienceArticle

"Personalisation extends beyond unconventional accommodation by individualising communication with travellers, understanding both who they are and why they travel."

26 Jul 2019

Is your company's travel technology future-proof?
Is your company's travel technology future-proof?Article

Digital transformation and rapid innovation have seen companies completely rethink the way they conduct business these past few years...

18 Jul 2019

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6 tips to help simplify multigenerational travelArticle

Multigenerational travel requires a shift in thinking for families planning this kind of holiday and by the travel providers offering group packages...

11 Jul 2019

Passing the torch to the millennial generation
Passing the torch to the millennial generationArticle

There was a time during the tumultuous 60s and 70s that the younger generation was admonished to "never trust anyone over thirty"...

Mark Bannerman 10 Jul 2019

Maintenance project improves road safety
Maintenance project improves road safetyArticle

Periodic maintenance on the R67 between Fort Beaufort and Seymour in the Eastern Cape is improving road safety for pedestrians and motorists...

4 Jul 2019

Toyota Rush launch wins Marketing Achievement Award
Toyota Rush launch wins Marketing Achievement AwardArticle

Toyota South Africa and its long-term marketing partner, FCB Joburg, were awarded last week (June 27) by the Marketing Achievement Awards (MAA) in the New Product or Brand Launch category for the 2018 launch of the Toyota Rush...

Issued by FCB Joburg 4 Jul 2019

Gen Z employees will future-proof South Africa's travel and tourism businesses
Gen Z employees will future-proof South Africa's travel and tourism businessesArticle

As the industry increasingly embraces technological innovation and data analytics, many exciting high-tech jobs have emerged, which are a perfect fit for Generation Z, set to become the biggest consumer market by 2020 and our future workforce...

Dr Nomvuselelo Songelwa 1 Jul 2019

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Africa hotel growth expected to remain positive despite economic uncertaintyArticle

Opportunities aplenty for business tourism in Africa according to PwC's ninth edition of the Hotels Outlook: 2019-2023, which includes information about hotel accommodation in South Africa, Nigeria, Mauritius, Kenya and Tanzania...

27 Jun 2019

SLOW creates moments in time with music at premium lounges
SLOW creates moments in time with music at premium loungesArticle

As consumers shift their expectations, airport lounges need to re-imagine the customer journey by offering hyper-personalised services. From providing high-end facilities to creating tailored touchpoints - it's all about the customer journey...

Issued by DMX 25 Jun 2019

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Air Seychelles introduces seyStream enhancing customer experience in-flightArticle

seyStream will be accessible bi-monthly via guests' personal devices including smartphones, laptops and tablets.

25 Jun 2019

Protea Hotels by Marriott voted coolest hotel brand in SA
Protea Hotels by Marriott voted coolest hotel brand in SAArticle

For the ninth consecutive year, Protea Hotels by Marriott has been named South Africa's Coolest Hotel Brand in the Sunday Times Generation Next Survey for 2019...

18 Jun 2019

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Cruising turns mainstream in AfricaArticle

Rand pricing on the horizon as holidaying from Africa evolves...

Nick Wilkinson 18 Jun 2019

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Cape Town Tourism looks to Muslim travel to boost local tourismArticle

By 2020, approximately 26% of the world's population will be Muslim, but most importantly for tourism destinations like Cape Town, Muslim tourism is already one of the fastest growing sectors...

14 Jun 2019

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Future of travel: British Airways looks to AI to improve air travel experiencesArticle

British Airways chairman and CEO, Alex Cruz is encouraging AI experts to come up with new ideas to make travel more frictionless...

14 Jun 2019

Marriott opens second Four Points hotel in Tanzania
Marriott opens second Four Points hotel in TanzaniaArticle

Designed for the modern traveller with an emphasis on approachable design, the hotel features 174 spacious and contemporary rooms including suites...

11 Jun 2019

Research reveals SA business travellers seek digital solutions, hybrid support
Research reveals SA business travellers seek digital solutions, hybrid supportArticle

Fifty-percent of business travellers in South Africa finds it 'very painful' when they are unable to access their booking information on all of their devices...

4 Jun 2019

Bespoke luxury travel experiences, and why it should matter
Bespoke luxury travel experiences, and why it should matterArticle

Travel has evolved from being something from a rest and recuperation process to something which includes self-actualisation, but how does one factor this in?

Robin Fredericks 3 Jun 2019

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Rethinking tourism so the locals actually benefit from hosting visitorsArticle

The future of tourism depends on ensuring visitors do not wear out their welcome. Giving locals more of a say in tourism can help ensure they share in the benefits and minimise the costs...

Freya Higgins-Desbiolles 24 May 2019

#AfricaMonth: 10 ultimate travel experiences in Africa
#AfricaMonth: 10 ultimate travel experiences in AfricaArticle

Wildlife, incredible landscapes, exciting road trips, centuries-old tribes and glorious beaches are just a few great travel experiences that make Africa one of the most desirable travel destinations in the world...

Natalia Rosa 21 May 2019

Witthaya Prasongsin via
5 things you always wanted to know about your company's travel spendArticle

Is your company still relying on Excel worksheets or - dare we say it - using pen and paper to calculate travel expenses? If so, you're not alone...

Oz Desai 21 May 2019

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Travelport extends digital partnership with BCD TravelArticle

The new agreement will see Travelport Digital continue to collaborate on BCD Travel's digital traveller engagement solution, TripSource...

7 May 2019

#ATMDubai: Machine learning, artificial intelligence will revolutionise the way you do business
#ATMDubai: Machine learning, artificial intelligence will revolutionise the way you do businessArticle

Technologies such as machine learning and artificial intelligence (AI) have the potential to transform the hospitality and travel sectors...

2 May 2019

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4 common mistakes companies make when booking travelArticle

Flight Centre Business Travel Brand Leader, Andrew Grunewald shares four of the most common mistakes SMEs make when booking travel...

Andrew Grunewald 8 Apr 2019

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