Results for retail loyalty

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Extra Smart Shopper rewards for TymeBank users
Extra Smart Shopper rewards for TymeBank usersArticle

In conjunction with the official launch of TymeBank today, Pick n Pay has announced that Smart Shopper customers with TymeBank accounts will be able to earn extra points - including rewards outside of Pick n Pay...

26 Feb 2019

Transactional sector is about to be transformed
Transactional sector is about to be transformedArticle

This year will be a big one for the next-generation transactional sector, with disruption increasingly coming to market and long-standing challenges being overcome...

7 Feb 2019

#BizTrends2019: From data to dashboard - how retailers will manage customer engagement in 2019
#BizTrends2019: From data to dashboard - how retailers will manage customer engagement in 2019Article

SA is a dynamic and arguably unique market: a growing segment of our consumers are sophisticated, globalised and have many of the same expectations as their peers in more developed markets...

Daniel Logan 3 Jan 2019

These are SA's favourite loyalty programmes
These are SA's favourite loyalty programmesArticle

Pharmacy and beauty retail is leading the charge when it comes to loyalty programmes in South Africa. Clicks Clubcard has remained at the top as the most used loyalty programme...

2 Nov 2018

UK retail loyalty programmes suffer from a lack of differentiation
UK retail loyalty programmes suffer from a lack of differentiationArticle

The Retail Loyalty Programmes in the UK 2018 survey has found that UK retail loyalty programme operators are struggling to bring fresh ideas to the programme benefit mix...

20 Feb 2018

Are banks using their loyalty programmes effectively?
Are banks using their loyalty programmes effectively?Article

South Africa's Big Four retail banks are sitting with more than R2bn in unspent loyalty points...

13 Jul 2017

South African shoppers are in love with loyalty!
South African shoppers are in love with loyalty!Article

Of six Africa/Middle East countries surveyed in Nielsen's latest Global Retail Loyalty Survey, South Africa had the highest number of respondents (84%) stating that that they were currently members of a loyalty programme...

Issued by Nielsen 1 Feb 2017

Is marketing to seniors on your radar?
Is marketing to seniors on your radar?Article

The world is in the throes of a demographic revolution, called global ageing. The numbers tell the story! For the first time in human history, the number of seniors amount to 15%...

Marilyn Hallett 31 Aug 2016

Advanced analytics: the game changer SA retailers have yet to plug into
Advanced analytics: the game changer SA retailers have yet to plug intoArticle

As a strategic direct marketing tool, advanced analytics has the power to revolutionise the South African retail sector. It enables retailers to connect with their customers personally like never before, actively to influence purchase behaviour and drive sales, and to deliver the kind of value that will keep these customers coming back for more...

Gareth Pearson 6 Jul 2015

Customer service more important than price in switching providersArticle

The most recent Accenture Global Consumer Survey found that 64% of consumers switched from at least one service provider - a bank, utility or wireless carrier - due to poor customer service in 2010.

20 Feb 2011

Research finds retailers must overhaul loyalty programmesArticle

Retail loyalty programmes are at a crossroads, according to a new Retail Systems Research report, Getting Loyalty Programmes Back to Loyalty. RSR's research confirms that retailers must transform their loyalty programmes from a pay-for-data scheme into something that captures the customer data they need, while still providing the kind of value to a customer that generates real loyalty.

20 Aug 2007

Research finds retailers must overhaul loyalty programmesArticle

Retail loyalty programmes are at a crossroads, according to a new Retail Systems Research report, Getting Loyalty Programmes Back to Loyalty. RSR's research confirms that retailers must transform their loyalty programmes from a pay-for-data scheme into something that captures the customer data they need, while still providing the kind of value to a customer that generates real loyalty.

20 Aug 2007

Take your Clicks ClubCard shopping Article

Clicks ClubCard, celebrating its tenth year of operation, has launched a Clicks ClubCard Credit Card backed by Visa. One of the biggest and most widely used retail loyalty programmes in the South Africa, the new card works on a points-for-cash-back principle, where members accumulate points every time they make a purchase.

10 Oct 2006

The effectiveness of retail loyalty programmesArticle

Retail loyalty programmes had an effect on a customer's relationship with the brand, but South Africa was way behind the rest of the world in loyalty programme membership, the annual SAMRA conference was told this week.

16 Mar 2006

SA's most rewarded consumers revealedArticle

The South African consumer who gets the most benefit from membership of rewards programmes is the one who banks with FNB, flies British Airways, shops with an Infinity card and is a member of the Discovery Vitality wellness scheme. These rewards programmes came out top of their respective categories in the Value in Loyalty Programmes 2003 survey, the 2nd annual study of this rapidly growing marketing strategum.

14 Aug 2003

SA's most rewarded consumersArticle

The South African consumer who gets the most benefit from membership of rewards programmes is the one who banks with FNB, flies British Airways, shops with an Infinity card and is a member of the Discovery Vitality wellness scheme, according to the second annual Value in Loyalty Programmes 2003 by World Wide Worx. Click here to receive your free copy.

Arthur Goldstuck 27 Jul 2003

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