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Marketing & Media South Africa

Results for customer data

News

Navigating the future of customer loyalty
Retail
Navigating the future of customer loyalty

Nolan Daniel 3 days

MO Agency attains elite HubSpot Partner status, a first for the African continent
Marketing & Media
MO Agency attains elite HubSpot Partner status, a first for the African continent

Issued by MO Agency 20 Mar 2024

As retailers embrace generative AI, lack of data strategy presents challenges
Retail
As retailers embrace generative AI, lack of data strategy presents challenges

19 Mar 2024

Source:
Marketing & Media
AI-powered automation: A game-changer for marketers

Natascha Torres 19 Mar 2024

How are mobile platforms and the metaverse driving SA’s long-term insurance industry growth?
Finance
How are mobile platforms and the metaverse driving SA’s long-term insurance industry growth?

Issued by Insight Survey 6 Mar 2024

Don’t gamble with your cybersecurity
Tourism & Travel
Don’t gamble with your cybersecurity

Issued by ESET 29 Feb 2024

The future of conversational chat channels in SA
Retail
The future of conversational chat channels in SA

Evan-Lee Courie 19 Feb 2024

From prospect to profit – why sales, CRM, and service desk software matters
Retail
From prospect to profit – why sales, CRM, and service desk software matters

Anton Oosthuizen, Issued by QuickEasy Software 13 Feb 2024

Businesses and consumers must protect personal data in the digital era
ICT
Businesses and consumers must protect personal data in the digital era

8 Feb 2024

The looming threat: Cybersecurity and small to medium businesses in South Africa
Entrepreneurship
The looming threat: Cybersecurity and small to medium businesses in South Africa

Darren Hamburg, Issued by Great 4 Business 6 Feb 2024

How business leaders are inspiring brand and customer loyalty in 2024
Retail
How business leaders are inspiring brand and customer loyalty in 2024

26 Jan 2024

Strategies for SME success in 2024: The top 3 trends to watch
Entrepreneurship
Strategies for SME success in 2024: The top 3 trends to watch

Issued by Business Partners Limited 26 Jan 2024

Moving toward Industry 4.0 - the convergence of BPO and transformative trends in 2024
Retail
Moving toward Industry 4.0 - the convergence of BPO and transformative trends in 2024

Tennille Bell 25 Jan 2024

Nilesh Hansjee is a business analyst at Marketing Intelligence Hub. Source: Supplied.
Marketing & Media
#BizTrends2024: A peek into the marketing crystal ball

Nilesh Hansjee 11 Jan 2024

4 trends shaping shopping in 2024: Are retailers ready?
Retail
4 trends shaping shopping in 2024: Are retailers ready?

20 Dec 2023

Source: © 123rf Upstream CMO, Chrysa Karamanidi, and head of product & growth, Katerina Matthaiou, highlight the importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption
Marketing & Media
The importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption

12 Dec 2023

Shaping retails future: trends recap 2023
Retail
Shaping retails future: trends recap 2023

Mike Smollan 7 Dec 2023

Source: © 123rf The evolution of intent-based marketing is developing advanced attribution models to cover the entire customer journey, says Grant Lapping, digital executive +OneX
Marketing & Media
Developing advanced attribution models for the entire customer journey - online to offline

Grant Lapping 7 Dec 2023

Tech trio offers new opportunities to SA retailers
Retail
Tech trio offers new opportunities to SA retailers

1 Dec 2023

How business travellers are embracing tailored experiences over generic ones
Tourism & Travel
How business travellers are embracing tailored experiences over generic ones

5 Jan 2024

Dominique d'Hotman, head of ooba Solar
Construction & Engineering
Fewer than 4% of SA homes have adopted solar, but it is growing fast

27 Nov 2023

The power of geospatial data to enhance KYC and customer service in banking
Marketing & Media
The power of geospatial data to enhance KYC and customer service in banking

Charl Fouché, Issued by AfriGIS 27 Nov 2023

A roadmap for marketing personalisation success
Marketing & Media
A roadmap for marketing personalisation success

Issued by Bluegrass Digital 16 Nov 2023

Putting the consumer in control: the power of consent
Retail
Putting the consumer in control: the power of consent

15 Nov 2023

How loyalty programmes can overcome the data challenge
Retail
How loyalty programmes can overcome the data challenge

Frik van der Westhuizen 10 Nov 2023

Hyper-personalisation can elevate CX through tailored engagement
Retail
Hyper-personalisation can elevate CX through tailored engagement

Boris Maric 9 Nov 2023

7 steps local small businesses can take to maximise Black Friday
Entrepreneurship
7 steps local small businesses can take to maximise Black Friday

7 Nov 2023

SAP reveals new generative AI capabilities and advancements
ICT
SAP reveals new generative AI capabilities and advancements

2 Nov 2023

3 things virtual agents can tell you about your business
Retail
3 things virtual agents can tell you about your business

Ryan Falkenberg 2 Nov 2023

Making the most of marketing insights with machine learning
Marketing & Media
Making the most of marketing insights with machine learning

Issued by Sprout Performance Partners 1 Nov 2023

The evolution of customer loyalty programmes
Retail
The evolution of customer loyalty programmes

Len Lubbe 24 Oct 2023

Isaac Akanni, customer growth manager for Africa at Infobip Nigeria
Retail
A guide to mastering customer touchpoints for retail success

Isaac Akanni 13 Oct 2023

Local retail's shift towards customer-centricity through tech
Retail
Local retail's shift towards customer-centricity through tech

12 Oct 2023

How can embedded payments drive better online retail customer experiences?
Retail
How can embedded payments drive better online retail customer experiences?

Joel Bronkowski 6 Oct 2023

Unlocking competitive advantage in the era of discount wars
Retail
Unlocking competitive advantage in the era of discount wars

Len Lubbe 26 Sep 2023

Get set for enterprise growth with top-tier solutions from AfriGIS
ICT
Get set for enterprise growth with top-tier solutions from AfriGIS

Issued by AfriGIS 21 Sep 2023

Capturing the value within customer data
Retail
Capturing the value within customer data

21 Sep 2023

Image source: David McBee from
Legal
Digital finance regulations - trends and developments

Christoff Pienaar, Analisa Ndebele & Shannon 'O Brien 20 Sep 2023

Source: © 123rf A new report by the CMO Council finds only 10% of CMOs strongly believe their marketing investments position them ahead of the competition
Marketing & Media
10% of CMOs believe their marketing investments position them ahead of the competition

19 Sep 2023

The correct use of AI can bring value to your CX strategy
Retail
The correct use of AI can bring value to your CX strategy

Neville Quinton 13 Sep 2023

Source: © 123rf Appointment-based shopping is best suited for retailers who sell high-end or luxury products, such as jewellery, fashion, or beauty products
Marketing & Media
The benefits and challenges of appointment-based shopping

Mariette Frazer 30 Aug 2023

Koo Govender is the chairperson of the Promax Awards. Source: Supplied.
Marketing & Media
Staying agile in marketing: A Q&A with Promax Africa chairperson Koo Govender

29 Aug 2023

Image supplied. Micha Suarez De Koning, CTIO at Sprout Performance Partners, gives three tips to boost your data-driven marketing efforts
Marketing & Media
3 Tips to boost your data-driven marketing efforts

28 Aug 2023

Why email should form a key part of your e-commerce marketing strategy
Marketing & Media
Why email should form a key part of your e-commerce marketing strategy

Issued by TDMC 22 Aug 2023

Source: © 123rf In South Africa's retail environment, data is still an untapped opportunity, yet it can revolutionise retail
Retail
Data an untapped opportunity in retail with potential to revolutionise the sector

Gerhard Nortjé 18 Aug 2023

Financial management in South African businesses: Why patchwork systems are a real problem
Construction & Engineering
Financial management in South African businesses: Why patchwork systems are a real problem

Anton Oosthuizen, Issued by QuickEasy Software 7 Aug 2023

Source: © 123rf Generative AI is opening up major opportunities for CX professionals
Retail
Research shows generative AI set to transform CX

2 Aug 2023

Image source: Aleksandra Gigowska –
Retail
How to give customers what they want in a loyalty programme

Nolan Daniel 24 Jul 2023

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