Alfons Felopes

Restaurant Manager Looking for New Opportunities in SA
Location:Egypt

Profile

Operations Manager at Zulu Restaurant
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Current employment

Operation Manager
Zulu Restaurant
Present - Cairo
I currently manage all day to day tasks which pertain to the general running of the business. I am charge of hiring, front house training, buying, cost control, merchandise control, Catering and Sales.

Experience

General Manager
The Tipsy Teapot
1 Feb 2014 - 1 Feb 2017 - Cairo
Managing all day to day tasks which pertain to the general running of the business. I am charge of hiring, front house training, buying, cost control, merchandise control and Sales.I also manage the catering efforts of two contracted office cafeterias off location.
General Manager
The Snug Boutique Hotel
1 Jan 2011 - 1 Oct 2013
I reported directly to the owner in this position. I was in charge of all general management duties, except for finance and admin. • Day to day management of the team in accordance to local HR policies • Ensure that team’s performance consistently exceeds the quality target set • Ensure team service level are cash management, reporting, escalation management • Perform weekly reviews with Team & Individuals to drive constant leadership, coaching and clear communication • Provide Upper Management with regular status updates, including operational and performance reports and appropriately escalate issues in a timely manner. • Ensure team are sufficiently trained with the skills necessary to perform their roles • Make sure team is working on par with Hygiene requirements • Ensure cost control efforts are being followed • Liaising with Suppliers • Making sure waste management efforts are put in place and followed • Lead the hiring process, ramping up, direct coaching and mentoring of new staff • Assist & Manage the team with daily workload and high service demand

Skills

Food & Beverage Service, Food & menu planning, food and beverage cost control, Food and Beverage admin, Food and Beverage Management, Restaurant administration, Restaurant Management, Front of House Management, Back of House Manager

Qualification

Social Worker
Year completed:2004
Education level:Degree
Institution:Cairo University
Location:Cairo, Egypt