The Whalley Collective, an independent agency-centred in Durban, South Africa have grown their client base and with an evolved collective and semi-remote working structure approached Silversoft to assist in implementing a robust agency system to assist in aligning their operations, finance and client service teams.
“The Whalley team needed a solution that aligns their internal teams, and has a fully integrated finance platform. Deltek WorkBook ticked all these boxes for them, with some added features such as real time communication on briefs, jobs and quotes,” says Charlie Mossop, global account manager at Silversoft.
Paul Whalley, director of business operations explains that, “Internal communications are very important for us, and WorkBook’s powerful inbox feature will allow our teams to collaborate on one job management system, as opposed to using third-party applications.”
“The Silversoft team has been incredibly hands-on throughout the process, guiding us on process enhancements to ensure that while implementing a new platform, we also enhance our process to enable growth,” continues Whalley.
“The Silversoft team was most excited to hear that The Whalley Collective had been considering various tools but chose Silversoft and Deltek WorkBook for the love of our ecosystem and excellent support,” says Dan Marcus, director: agency solutions at Silversoft. “We are looking forward to a long partnership with their dynamic team,” continues Marcus.
About The Whalley Collective<!>
The Whalley Collective has Durban and Cape Town offices serving clients across southern Africa. Driven by their vision of ‘Ideas with Soul’ this independent group of strategic and creative mavericks value fearless thinking, diverse perspectives, and the power of collaborative relationships to do meaningful work that improves lives and builds brands that loyal customers love. www.Ideaswithsoul.co.za
For 15 years, Silversoft has been delivering enterprise solutions to people and project-centric firms, supporting over 30,000 users across South Africa and beyond. Silversoft has offices in Johannesburg and Cape Town and is the local Platinum Partner for Deltek – the leading international provider of software to the professional services industry.
With WorkBook by Deltek, Silversoft delivers beautiful agency management technology that will help your firm win the best accounts, deliver the greatest projects, delight your clients and be more profitable. Workbook looks good. Lifts heavy.
Find out how Deltek WorkBook can transform the way your agency performs here.