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Xneelo provides reliable hosting for your business. With a stable network and 24/7 support, we ensure that your website stays up, stays fast and stays supported.
With phishing on the rise, it's worth being prepared
Last year, 94% of South African businesses were the target of email phishing attempts. These attacks are becoming increasingly sophisticated, with cybercriminals using carefully researched demographic data to create more realistic and accurate scams. 15 Mar 2023 Read more

Xneelo launches its WordPress e-commerce theme for the SME market
With the South African e-commerce market worth nearly $8.46bn (Statista) and post-pandemic consumers continuing to show a preference for online shopping, it's difficult for small business owners to ignore the appeal that e-commerce presents. 14 Sep 2022 Read more

Xneelo's green-friendly data centre continues to excel
Built using an award-winning green building design, xneelo's Samrand Data Centre proves the company's commitment to the environment while reducing operational overheads. 27 Jul 2022 Read more

New look, same award-winning service
It's official! Xneelo has a fresh new style, but while we've changed what we look like, we haven't changed who we are. 9 Jun 2022 Read more

Xneelo and Heavy Chef bring you the E-commerce Marketing Guide
South African e-commerce sales grew by 66% between 2019 and 2020 to more than R30bn. Taking this into consideration, having an e-commerce business makes good business sense in the current economic climate. Xneelo partnered with Heavy Chef and its nonprofit arm, the Heavy Chef Foundation, to create the Heavy Chef E-Commerce Marketing Guide to help you master e-commerce marketing for your business. 6 Apr 2022 Read more

Why SMEs should invest in web hosting
SME business owners have to embrace technology and digitalisation to remain competitive. Having a website is an important part of this as your business will become accessible to a new pool of potential customers on the internet. 17 Mar 2022 Read more

How to use brand storytelling to engage your audience
Xneelo explains how using brand storytelling to get customers to fall in love with your brand is as simple as following the plot of your favourite film. 8 Mar 2022 Read more

What does customer engagement look like post-pandemic?
Disruption caused by the pandemic has seen many businesses shift in the way they operate. Customer behaviour has changed too, and this requires another pivot - to meet new customer expectations. 24 Feb 2022 Read more

Why user experience is as important as what you're selling
As a business enabler, xneelo is passionate about educating small businesses on how to maximise their online presence. 2 Feb 2022 Read more

Digital marketing tactics every entrepreneur can master today
Being an entrepreneur is tough. Not only do you have to run your business - with all the administrative, financial and legal implications that entails - you also have to market your business too. Research conducted by Heavy Chef and xneelo within the Heavy Chef entrepreneur community shows that 46% of e-commerce entrepreneurs rate their marketing and sales skills as poor to average. This should come as no surprise. People with the vision to become entrepreneurs have probably not spent a lot of time working on their sales and marketing skills as they've been too busy hatching their great idea. And yet sales and marketing are an integral part of any e-commerce entrepreneur's success. 8 Dec 2021 Read more

Women are shaking up the e-commerce industry in South Africa
The Heavy Chef E-commerce Entrepreneur Education Report reveals that the growth of e-commerce in South Africa has been accelerated by five years since the Covid-19 pandemic began. Interestingly, it is women leading the charge. 2 Dec 2021 Read more

The best advice for South African entrepreneurs - from other entrepreneurs
When starting a new business, it helps to learn from other entrepreneurs who've been there. In fact, 72% of e-commerce entrepreneurs say that other entrepreneurs have had the biggest impact on their business. 30 Nov 2021 Read more

New report outlines the learning needs of South African e-commerce entrepreneurs
Starting your own e-commerce business can be tough - and learning the ins and outs even tougher. A new report identifies the challenges and skills gaps faced by South African e-commerce entrepreneurs, and outlines areas where the industry can offer assistance. 19 Nov 2021 Read more

4 WordPress design trends to follow
As an online business, your website is a powerful asset and you need it to make a good first impression. By getting up to speed on the latest web design trends, you'll be on your way to converting one-time browsers into loyal repeat visitors and paying customers. To set your website up for success, here are four WordPress web design trends to follow. 27 Oct 2021 Read more

Xneelo celebrates women in e-commerce
Let's celebrate South African women making waves in the e-commerce space. These remarkable women are starting companies, embracing retail landscape changes and raising their voices in support of other women. Here are seven South African women in e-commerce worth watching. 8 Sep 2021 Read more

Philip Delport appointed as xneelo CEO
Philip Delport has been appointed as xneelo's CEO, a role previously held by Hans Wencke. Hans will remain the founder and owner of xneelo and will continue to work with Philip and the xneelo leadership team in an advisory role. 30 Aug 2021 Read more

How customer reviews can help your SEO
Customer reviews are digital versions of word-of-mouth marketing. A review is written feedback of a customer's experience with a product they've bought, or a service they've used from your business. 27 Aug 2021 Read more

Reasons you should join a coding community. Today.
Whether you're a small business owner, managing your own website or you're trying your hand at coding as a hobby, joining a community is a great idea. Why? They offer you the support you'll need when troubleshooting challenging problems. Coding is an important skill to have - but it can be overwhelming knowing where to start. The good news is you're not alone. 10 Aug 2021 Read more

When - and how - to pivot your business model
We asked Heavy Chef's Fred Roed to explain when - and how - to pivot your business model. Here's what he had to say... 22 Jun 2021 Read more

Partnering up with CodeSpace to offer world-class coding courses
We're proud to share our partnership with CodeSpace, a global education institution that specialises in teaching coding and technology skills. It's no secret, Xneelo is passionate about helping small businesses grow. 14 Jun 2021 Read more

Top 8 courses and webinars for entrepreneurs
For entrepreneurs, the internet is a one-stop-shop for insight and advice. Anyone can publish information online - which is both an opportunity and overwhelming. It can be difficult to find the best, most reliable resources. 18 May 2021 Read more

Enabling entrepreneurs on E-commerce Day
The first-ever E-commerce Day, an initiative to support and help grow South Africa's online retail sector, took place on 10 March 2021. Xneelo was there to support these entrepreneurs with insightful help and advice. We also launched our first free e-book. 23 Mar 2021 Read more

Xneelo wins gold at the 2021 international Stevie Awards
Xneelo has won three awards at the 15th annual Stevie® Awards for Sales & Customer Service - one gold and two silvers. The Stevie Awards are a global business award, created in 2002 to honour the positive contributions of organisations and working professionals worldwide. 3 Feb 2021 Read more

All you need to know about WordPress
WordPress is one of the world's most popular Content Management Systems (CMS), with over 75 million WordPress websites currently online. But why is it so popular? And how do you use it? We've unpacked everything you need to know to set up your WordPress website. 24 Nov 2020 Read more

Performance, speed and scalability with MariaDB 10.4
Our goal is to make it easier for our customers to do their best work online. We recently upgraded the database software used on our servers to MariaDB 10.4, ensuring that the software our customers use is always up to date, secure and supported. 30 Oct 2020 Read more

How to start an online business
So you're ready to start an online business, but not sure where to start? Here's the step-by-step process to follow: 27 Oct 2020 Read more

SiteBuilder update brings added security enhancements
We're always excited to share additional tools and features that make it as easy as possible for our customers to get their work done. From 29 July 2020, our existing SiteBuilder customers will be upgraded to version 3.4. This version offers new enhancements, including the much-requested password protection for pages. 4 Aug 2020 Read more

Scaling up during the pandemic
How do you ensure all South African citizens get the correct health information and government updates, without putting them at risk of fake news? That was one of the challenges facing the government at the start of the Covid-19 pandemic. 23 Jul 2020 Read more

An A to Z of WordPress
Once you understand WordPress, it's a simple and easy to use platform. But what about when you're just starting out? Here's the A to Z of WordPress so that you understand what all the lingo means. 22 Jul 2020 Read more

Our Cape Town data centre gets a core network upgrade
We've upgraded the core network devices at our Cape Town data centre, making it possible for our facility to handle significantly more traffic while our automatic mechanisms detect, and successfully mitigate, DDoS attacks. 16 Jul 2020 Read more

5 reasons to choose WordPress for your e-commerce store
If you haven't already, now is the time to move your business operations either partially or entirely online. Not sure where to start? The platform you use to manage your e-commerce store will play a pivotal role in its success. 1 Jul 2020 Read more

Giving 10 charities an online presence
Every year, Xneelo proudly sponsors the WordPress do_action hackathon, a community-organised event that focuses on giving charities an online presence, free of charge. These fully functional WordPress websites offer the selected charities well-deserved online exposure, making donations easier and more accessible. 29 Jun 2020 Read more

6 tips to keep your WordPress site secure
Because WordPress is such a popular CMS (content management systems), it's important to ensure your security is top-notch. Xneelo has outlined 6 security checks all website owners should run - we've given you an overview below. Read the full article for all the details. 25 Jun 2020 Read more

4 questions to ask to find the right web host for your business
Figuring out where to host your website is an important step in getting your business online. It's essential to choose a reputable and reliable hosting provider so that you get the customer service and support you need. 19 Jun 2020 Read more

What you need to know about online branding
As South African businesses move online more and more, it's important to check that your physical presence translates to an online presence in line with your brand. Why should customers choose you over another brand? Let's craft your brand story. 10 Jun 2020 Read more

ModSecurity: Helping to keep your site safe behind the scenes
ModSecurity is a web application firewall that monitors traffic to your website for malicious activity in real-time. It does this through a set of rules that detect and block the most important website attacks. ModSecurity is active on all our Web Hosting packages and our Managed Servers. Providing you with a secure hosting service is our top priority. 16 Apr 2020 Read more

Our DNS tool now allows for accurate bulk updates
Managing your DNS records just got simpler - and more accurate - with the new Advanced edit feature in our Manage DNS tool. It's one of the features found in our new xneelo Control Panel. 7 Apr 2020 Read more

5 new features you can expect from WordPress 5.4
The highly-anticipated release of WordPress 5.4 is slated for March 31st, 2020. With it will come some exciting new features and improvements. Whether you love or hate change, knowing what to expect can help you prepare. 1 Apr 2020 Read more

Our energy-efficient data centre saves you money
Despite the warm summer months, the implementation of loadshedding and continuous customer growth, xneelo's Samrand Data Centre keeps its cool. While an energy-efficient data centre is significant from an environmental perspective, it also saves our customers money. By keeping the running costs of our data centre to a minimum, we're able to offer our customers the most cost-effective service possible. 23 Mar 2020 Read more

5 WordPress secrets that will make your life easier
We asked experienced WordPress developer, Jonathan Bossenger, to share a few WordPress tips and tricks that make the platform even easier to use. Here's what he had to say. 23 Mar 2020 Read more

Xneelo receives 2 international silver awards for its customer service
Xneelo won two silver awards at the 14th annual Stevie Awards for Sales and Customer Service; a silver award for Customer Service Success - Technology Industries and a silver award for Customer Service Department of the Year - Consumer Products and Services. 2 Mar 2020 Read more

Website health check (in 5 easy steps)
With 2020 properly underway, it's a good time to take a step back and assess the health of your website. While you may not be able to tell immediately if it's performing at its best, there are a few regular checks that can help. Here's your website health check in five easy steps. 11 Feb 2020 Read more

How to avoid the most common WordPress mistakes
WordPress is a great platform for small business owners. It's simple to learn to use it, and can help you build a sophisticated website that will grow with your brand. But if you don't understand how it works, it's easy to make beginners' mistakes. 30 Jan 2020 Read more

Xneelo - a triple finalist in the 2020 international Stevie Awards
Xneelo was named a finalist in three customer service categories in the 14th annual Stevie® Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner. 23 Jan 2020 Read more

The do's and don'ts of password management
Thanks to the internet, certain aspects of starting and running your business has never been easier. But along with the benefits, there are also potential risks. The more you're able to do online, the more passwords and PINs you need to remember, which can be overwhelming. Be careful not to stray into password management habits that aren't good practice. 19 Nov 2019 Read more

Hetzner is now xneelo
Today marks the beginning of a new chapter in Hetzner's life: from now on, we are xneelo. Still the same team, just with a new look and space to grow. 22 Jul 2019 Read more

How an NPO helps volunteers to build communities and homes
How an online partnership was formed between Habitat for Humanity and Hetzner. 11 Jun 2019 Read more

4 steps to grow and scale your e-commerce business
We asked e-commerce expert Warrick Kernes to share a few tips on how to grow your e-commerce business - a few secrets from someone who's been-there-done-that. 28 May 2019 Read more

How an advertising award rewards creativity
The Loeries has partnered with Hetzner since 2005. As their website is a core component of their business they wanted to ensure that they have a strong hosting partner. 30 Apr 2019 Read more

Hetzner wins two international Stevie Awards for Customer Service
On Friday, 22 February 2019, Hetzner was awarded two silver Stevie® Awards in Las Vegas, Nevada, at a record gathering of more than 700 customer service and business development professionals from all over the world. 4 Mar 2019 Read more

Hetzner's energy-efficient data centre saves customers money
The highest level of energy efficiency is awarded a PUE score of 1.2, the industry average is 1.7. Hetzner's DC has reliably scored between 1.17 and 1.25, with 2018 no different. 7 Feb 2019 Read more

International recognition for Hetzner's Customer Service team
Hetzner has been named a finalist for the international Stevie Awards in two categories: Contact Centre of the Year (< 100 seats), and Front-Line Customer Service Team of the Year. 5 Feb 2019 Read more

How a website helps visitors plan dream holidays
" is the definitive resource for planning your South African holiday. We list thousands of accommodation venues which visitors can book and pay for, while learning about attractions, activities and must-sees in the area they plan to visit." 16 Jan 2019 Read more

How an online retailer safeguards their website with Cloudbric
"As an online retailer, security and the protection of customer data is of the utmost importance to us. That's why Cloudbric seemed necessary: it provides an added layer of defence." 16 Jan 2019 Read more

A stress-free Black Friday for these e-commerce websites
Black Friday in South Africa has grown from a whisper to a shout, with many big brands promising great deals - online and off. 7 Dec 2018 Read more

We were at WordCamp - were you?
Hetzner is a proud supporter of the WordPress monthly Meet-Ups and annual WordCamp events that have taken place over the past few years. WordCamp 2018 was no exception. 12 Nov 2018 Read more

Help is at hand
"How do I set up email?" "How do I transfer my domain?" "How do I change billing details?" Hetzner's online Help Centre is the first port of call for the information our customers' need. 17 Oct 2018 Read more

Seven websites in one day
It might seem like a tall order, but seven websites in one day was the design goal for the do_action: WordPress Charity Hackathon on 21 July 2018. 21 Aug 2018 Read more

Hetzner brings Cloudbric to SA for the first time
South Africa's largest specialist web hosting company, Hetzner, has partnered with Cloudbric, a cloud-based web security provider, to bring the service to South Africa for the first time. 6 Aug 2018 Read more

Two sides of a coin: GDPR and POPIA
Over the past few weeks, the internet has been abuzz. Notices from all quarters have reached you to let you know that your service providers are GDPR compliant. 23 Jul 2018 Read more

One more box ticked - our Samrand Data Centre is PCI-DSS compliant
The Payment Card Industry Data Security Standard (PCI-DSS) is an important requirement for merchants who store, process or forward cardholder data. 20 Jul 2018 Read more

Samrand keeps its cool
Despite the sweltering summer heat in Gauteng in recent years, our Samrand data centre has literally kept its cool with an average annual PUE of 1.2 over three years. 19 Jul 2018 Read more

No price increase despite VAT increase
Hetzner has decided to absorb the increase in VAT and not pass it onto our customers, keeping our pricing unchanged for as long as possible. 27 Mar 2018 Read more

Hetzner sponsors WordCamp
WordCamp is a casual WordPress-centred conference organised by the local WordPress communities in various cities around the world. 20 Nov 2017 Read more

Bare-metal servers now provisioned in an hour, 24/7
Hetzner now provisions self-managed dedicated servers in under an hour, around the clock. In addition, Hetzner is offering a limited period special - free setup with your self-managed server order. 28 Sep 2017 Read more

Hetzner upgrade its database system to MariaDB
Hetzner have upgraded its database system by migrating from MySQL 5.5 to MariaDB 10.0, a relational database management system (RDBMS) that provides the same functionality as MySQL 5.6 and more. 7 Jul 2017 Read more

Hetzner now peers directly at NAP Africa in Isando via a 10Gbps circuit, joining the largest active peering community in Africa, including many content distribution networks (CDNs). 13 Apr 2017 Read more

Cape Town Tourism's official website,, helps visitors to the Western Cape plan their perfect holiday online. With over 2 million enquiries per year, is the go-to website for both local and international travellers looking to visit The Mother City. 3 Nov 2016 Read more

Since starting in 2006, Raw Media has grown into a specialist web and mobile software development house; working with big brand names like Renault, Standard Bank, Sorbet and FlySafair. In addition to development, they have become one of South Africa's most sought-after digital design agencies. 26 Sep 2016 Read more

INX-ZA has for the first time expanded the Johannesburg Internet Exchange (JINX) beyond the Rosebank facility that has served Africa's oldest Internet exchange for twenty years. 19 Apr 2016 Read more