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Junior-Mid Client Service Coordinator

Remuneration:R12500 - R13500 per month negotiable basic salary 
Location:Johannesburg, Sandton
Education level:Diploma
Job level:Junior/Mid
Own transport required:Yes
Travel requirement:Occasional
Company:Rocket Creative Design & Display

Job description

Rocket Creative Design & Display is an established creative display manufacturing company. Our sales team is are searching for an exceptional, energetic, and ultra-capable sales coordinator to boost our client service levels.  

The job entails providing support services to assisting the sales team with all internal comms, sales facilitation, logistics, and operational arrangements. This is to enhance customer service and to effect greater levels of service and communication between the company and our clients. The position is intensively detail orientated, and an applicant must have impeccable attention to detail. This skill needs to be mated with an analytical and structured operating methodology. The position is required to grow new business and maximise sales with existing as well as new clientele.

Note: Due to the flexible nature of the industry, overtime is sometimes necessary, as and when necessary, to meet client demands. 

The applicant is to have proven sales coordination experience, and tasks include, but are not limited to:
  • Assisting the sales team with all client service support functionality, ensuring day to day, time-sensitive interaction
  • Assisting with putting together client proposals and doing market research
  • Facilitating order processing from orders into production
  • Monitoring progress on all production by working with the ops team and providing feedback to the sales team
  • Cost estimating on new and existing elements
  • Arranging logistical support for projects destined for retail stores and coordinating deliveries and installations
  • Reconciling reports of all sales and cash flow reports
  • Interacting with suppliers and sourcing specific materials where necessary
  • Monitor, control, and report expenditure against all financial budgets assigned to the targets
  • Update and ensure all available sales information is current and relevant
  • Ensure the effective completion of the jobs administration i.r.o. collating project details
  • Consolidate projects when complete and archive all relevant project info
  • Assist with day to day office tasks, i.e., answering the phones and visitors and checking and singing for supplier deliveries
  • Upkeep of the showroom and prepping for client meetings
  • Must be able to reach a cold calling target daily and managing/updating of spreadsheet
  • Collaborating with all departments to ensure orders and deliveries are handled efficiently
  • Ensuring adherence to operations regulations and service standards as set out by the company
  • The ability to multitask, work in a fast-paced environment, and meet deadlines
  • Knowledgeable of our industry in what we offer to clients
Please submit your CV to the email address provided. Please do not call as no phone applications will be accepted.


  • Acute attention to detail with intuitive abilities in identifying potential issues with projects and/or arrangements
  • Prior sales coordination and/or client service experience with contactable references
  • Impeccable IT skills with MS Office, with any CorelDraw or Adobe Suite as beneficial
  • Superb time management and organisational abilities, with strong interpersonal and problem-solving skills
  • Outstanding teamwork capabilities with strong verbal and written communication skills
  • Dress Code: Semi-Formal 

Posted on 20 Jul 19:53

Apply by email

Richard Nilson

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Rocket Creative Design & Display
Rocket Creative Design & Display offer innovative, trend setting and anti-norm visual display products. These are conceived and originated by fusing our functional enginuity, creativity and inventive spirit with our own very individual approach to fabrication whilst following our ‘ Innovation, Simplified ' creative ethos.

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