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Online Sales Assistant

Remuneration:R5000 - R50000 per month basic salary 
Benefits:Group Funeral & Disability cover
Location:Cape Town, Bellville
Education level:Matric
Job level:Junior
Type:Permanent
Reference:#OS01/21
Company:Mambo's Storage & Home


Job description

ONLINE SALES ASSISTANT

Tickled pink at what we have in store for you!

Thrive on the opportunities that one of the country’s fastest leading and growing plastics and household retailers has to offer at our On-line Division located in Bellville.

We are looking to employ an Online Sales assistant. Join Mambos for a challenging, yet rewarding career in the retail industry.

PRIMARY OBJECTIVE

Primary emphasis in this position is on shopping orders that have been submitted online and filling them with the best quality product available, in addition to general in-store duties.. When necessary, makes decisions on substitutions and communicating with customers who are not present in store with the goal of maximizing sales and customer satisfaction. Accurate processing of orders while maintaining positive customer relations is essential. This position requires ongoing positive customer interaction and providing prompt and courteous service. This position also requires ongoing social skills/verbal interaction, computer skills, lifting, walking and standing. Daily assignments and work direction is provided by the Online Sales person via Online Sales system.




ESSENTIAL POSITION FUNCTIONS
  • Performs order fulfilment
  • Retrieve online order and “shop” the store to fulfil customer’s request using a scanner as product is placed in the cart
  • Completes assignments in allotted time
  • Ensure quality selection of product
  • Execute on completion times and order accuracy
  • Effective communication and coordination with other departments and store staff
  • Provide comparable products for substitution
  • Prepare orders by ringing up and bagging orders in an efficient and effective manner
  • Stage orders to prepare for customer delivery and/or pickup

Assist customers when shopping
  • Greet, offer assistance, and thank customers
  • Answer or refer questions, and respond to customer requests as needed
  • Bring customers to location of item
  • Direct customer problems to management as appropriate

Performs clean-up of staging area
  • Picks up and organizes area used for processing and staging of orders

Follow all store and department policies and procedures

Perform other duties as assigned or delegate

Requirements

What we’re looking for:
  • Experience listing items online or a keenness to learn
  • Comfortable using computers and/or smart phone devices or a keenness to learn
  • A positive attitude
  • Attention to detail
  • Willing to follow instructions
  • Ability to work autonomously and use initiative
  • Integrity and honesty
  • Willingness to work in accordance with the company, Policies and Procedures


Company Description

Work in a fun, dynamic culture with a supportive upper management structure!
Mambo’s Storage & Home is one of the leading plastics and Homeware brands in the country –
Homeware. Kitchenware. Baking. Catering. Cleaning. Educational games. Toys. Outdoor. Stationery. Arts, Crafts and lots of Storage Solutions!

Posted on 09 Sep 11:48

Apply

HR
careers@mambos.co.za
0219115555

Or apply with your Biz CV

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Mambo's
At Mambo's Storage & Home we offer lifestyle solutions. With over 15 000 products in store, we have what it is you need.
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