CRM Database Support Analyst

Location:Paarl, Simondium
Education level:Diploma
Job level:Junior/Mid

Job description

We have an exciting position for someone with an eye for detail and that has a passion for data. For this position you will need to deeply understand our CRM’s capabilities and how it integrates with other systems across the various departments.

  • Ensure data consistency and integrity with other internal systems
  • Troubleshoot any technical issues
  • Database cleaning e.g. perform regular list hygiene to maintain health of our database.
  • Collaboration with marketing teams across estates to provide CRM support e.g. Create targeted lists, Manage list imports
  • Build and manage email templates
  • Set up of automations for various internal and external processes
  • Manage and report on short-term projects

  • Degree/diploma in an appropriate field of study: engineering/business management/IT/technology
  • No work experience required
  • An exceptional ability on computers (Office365/Excel/VBA)
  • Experience with CRM software (e.g. HubSpot, Salesforce) preferred
  • HubSpot experience & certifications preferable
  • Special interest in mastering new software systems
  • Attention to detail
  • Must be able to take initiative and be creative
  • Experience in hospitality is an advantage (waitron or similar)
  • Ability to communicate well
  • Fluency in English and Afrikaans

Posted on 22 Feb 13:26


Anneline Gericke

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