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Business Analyst

Remuneration:Market related 
Location:Northern Suburbs (Cape)
Job level:Junior/Mid

Job description

We have an exciting and challenging opportunity for an experienced Business Analyst within Van As & Associates. The successful candidate will be responsible for complete ownership of the system requirements and the data integrity relating to the systems of Van As and Associates. Furthermore, this also incorporates the managing of all systems service providers (internal and external).

The incumbent is primarily responsible for business analyses, drafting of business specifications, system deployment, system testing, security assessments, performance assessments and user interfaces with internal/external stakeholders. The incumbent also manages the escalating and resolving of system issues relating to the EDC Management System.


Key Performance Areas: 

Systems Analysis

Complete ownership of the system requirements of Van As and Associates in terms of:
  • Analyse the business requirements and propose system changes to Van As Management
  • Draft business specifications (from business requirements) for system development
  • Manage the implementation of systems deployments and liaise with internal/external systems service providers and Van As Management
  • Manage the testing of new system deployments and coordinate actions between internal/external service providers and Van As Management
  • Develop, implement and maintain system controls proactively and coordinate remedial actions
  • Responsible for system stability and proper system functionality and escalate material risks to Van As Management

Complete ownership of the data integrity relating to the systems of Van As and Associates (Between Capfin & CAS; Capfin & EDC's; CAS & EDC's) including, but not limited to:
  •  The import of handover files process
  • The import of handover balance adjustment files process
  • The allocation/re-allocation of handover files to EDCs process
  • The data enrichment process
  • The withdrawal of prescription and debt review files process
  • The import of payment files process
  • The system generated error and activity logs process
  • The import of CAS transactions into a dedicated Capfin database process
  • Managing the process of resolving reconciling differences monthly between:
    • CAS front-end Period Summary and CAS Data Export; and
    • Captiv8 and CAS Data Export for Handovers and Direct Payments; and
    • Pastel and CAS Data Export for Handovers and Direct Payments

Manage all systems service providers (internal /external - currently 18 service providers in total) in terms of: 
  • On-boarding (including the development and maintenance of relevant and applicable training material and obtain sign-off)
  • Streamlined system integration
  • System development
  • System deployment
  • System controls
  • Adherence to system security and system compliance requirements

Issues and Service Requests 
  • Ownership of all incidents and service requests logged.
  • Tracking and progress of incidents to conclusion.

Liaison with 3rd party suppliers 
  • Collaborate with third party suppliers where appropriate
  • Constructive relationships maintained 

Measurement and Reporting 
  • Continually measure, monitor and work to reduce incident levels.
  • Daily/weekly/monthly measure and report on systems development and progress made
  • Daily/weekly/monthly measure and report on data integrity of the systems
  • Daily/weekly/monthly measure and report on EDC adherence to systems reporting 

Functional Competencies 
  • Intermediate SQL
  • Business analysis
  • Information presentation
  • Business requirements definition
  • End-user application specification
  • System integration
  • Project management
  • Advanced Excel 

Behavioural Competencies 
  • Pro-Activity
  • Adhering to principles and values
  • Information gathering and problem analysis
  • Planning and organising
  • Quality and detail orientation
  • Collaboration
  • Assertiveness
  • Persuading and influencing



  • Degree in Information Technology or related discipline

  • 3 – 5 years in a similar role with previous experience relating to: 
    • Business requirements definition
    • End-user application specification
    • System integration
    • Managing external systems service providers

Posted on 13 Aug 16:14


Capfin is the South African brand of the global Southern View Finance (SVF) group of companies, based in the northern suburbs of the Western Cape. The SVF Group of companies conducts an international unsecured lending business, offering technologically driven, responsible and friendly loan products to the mass market.

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