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IT Deputy Manager

Location:Pretoria, Hatfield
Education level:Degree
Job level:Mid
Own transport required:Yes
Travel requirement:Occasional
Job policy:Employment Equity position
Company:Enterprises University of Pretoria

Job description

Duties and responsibilities
  • Oversee all IT functions in support to the IT manager.
  • Maintain a high standard of system operation and optimisation.
  • Ensure user satisfaction through the management of the Helpdesk and user training.
  • Keep systems applications and processes current and innovative.
  • Analyse and resolve technical and application problems.
  • Resource optimisation and management.
  • Contribute towards successful project and IT service delivery.


Education and qualifications:
  • National senior certificate (grade 12) or equivalent.
  • Relevant three-year tertiary qualification in IT.
  • Valid driver’s licence.
  • South African citizen.
Knowledge and experience:
  • At least three years’ experience in front desk/help desk management.
  • Requirements’ gathering and analyses, drafting of functional specifications.
  • Systems administration and optimisation.
  • Coding experience, C#, JavaScript, Angular JS, XML, JSON, REST: code reviews and technical detail.
  • Managing and maintaining a Windows server infrastructure.
  • Active Directory management, GPO, Exchange, WSUS, DNS, IIS, RDP, SQL Server, SSIS, Reporting server.
  • Networking, TCP/IP, LAN, routing and switching.
  • Ms Office/Visio presentations.
  • Performance management.
  • Products: MS CRM, SharePoint, GP, MS SQL, BI360, Visual Studio Project, TFS, Building K2 Smart objects and Smart forms.
  • Business intelligence concepts and report building.
  • Virtualisation: VMware and networked storage configuration.
Behavioural competencies:
  • Good interpersonal skills.
  • Trustworthiness, patience, reliability and honesty.
  • Problem analysis and resolution.
  • Innovative, methodical and diligent.

Posted on 11 Jun 16:09

Faith Shogole

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