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IT Support Technician

Location:Stellenbosch, Techno Park
Education level:Diploma
Job level:Mid
Own transport required:Yes
Travel requirement:Occasional
Job policy:Employment Equity position
Company:Stellenbosch Academy of Design and Photography

Job description

The support technician’s responsibility is to
  • be the first point of contact for anything technical or IT related for students and staff. 
  • handle large and varied amounts of queries and requests relating to IT and technical issues.
  • be able to pre-empt potential IT and Technical issues and find relevant solutions.
The technician will need to be able to work under pressure.

Company Description

We're a small, but highly reputable private higher education institution and have excellent facilities to work in.
Remuneration commensurate with experience.
Stellenbosch Academy is committed to the pursuit of excellence, diversity and redress.


  • CompTIA N+, A+, L+ or equivalent
  • MCSA or equivalent
  • Two to three years’ experience
  • CompTIA Security+ or equivalent
  • CompTIA Server+ or equivalent
  • CCNA will be extremely advantageous
  • Strong knowledge on Internet fundamentals
  • Strong hardware, software and network troubleshooting skills
  •  Experience within a helpdesk environment
  • Experience working within Windows, OS X and Linux desktop and server environments
  • Experience with routers and firewalls
Personal competencies
  • Exceptional communication skills
  • Problem-solver
  • Self-starter
  • Attention to detail
  • Team player and able to work in a group environment
  • Passion for technology
  • A strong need for personal growth

Posted on 30 Apr 07:42

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Helen Stotko

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