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Deal Saver Consultants

Location:Randburg
Education level:Matric
Job level:Mid
Type:Contract
Reference:#DFC0412
Company:Ipsos (PTY) Ltd


Job description

The role of the deal saver consultants would be to follow-up on all lost deals and offer alternatives to ensure they remain within the group.

Key performance areas:
  • Receives notification of no deals done via CMS
  • Calls customer contacted
  • Obtains and understands the reason for lost sale and actions accordingly e.g. finance discussion (Finance House pre-approved portal), offer alternative vehicles
  • Briefing phone call from deal saver to sales manager (provide details of customer and their interest)
  • Allocate relevant sales manager
  • Sales manager re-allocates to sales executive on CMS
  • Continues regular Sales and follow-up process


Requirements

 
  • Grade 12 (Minimum)
  • Fais/NCR accreditation (essential)
  • Minimum one-year inbound call centre experience (essential)
  • Minimum one-year Sales experience (essential)
  • Motor industry experience
  • Automotive knowledge (essential)


Posted on 04 Dec 13:53

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Rhonda Harrison-Sparks

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