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General Manager

Remuneration:R28000 - R35000 per month negotiable depending on experience 
Benefits:Retirement Annuity and Discovery Medical Aid (optional)
Location:Cape Town
Remote work:Not Applicable
Job level:Management (Snr - Executive, 5+ yrs)
Own transport required:Yes
Travel requirement:Occasional
Reference:#General manager

Job description

About the organisation and the role

Monkeybiz is dedicated to reviving the tradition of African Beadwork, taking the love and knowledge that is passed down, over the centuries, from mother to child and becoming a bridge from traditional bead works into contemporary artworks. Monkeybiz is looking for a new General Manager to manage both the creative and commercial aspects of their organisation.

Main duties and responsibilities

Operations management:
  • Manage a team of five permanent staff, including daily operations management and ongoing performance management.
  • Managing attendance (hours, overtime, holiday and sick leave)
  • Solid understanding of the international market for retail stores, wholesale stores and direct to client.
  • Making sure deadlines and timelines are strictly adhered to
  • In conjunction with Sales Manager, managing sales, ad-hoc client liaison, taking orders details and placing orders.
  • Organise and attend local and International trade shows (full involvement from identifying opportunities/shows, stand design, curate the collection, attend events, manage orders and delivery).
  • Sign-off on commissions
  • Manage picking and packing of items sold online
Financial management:
  • Budgets, negotiations, shipping and costing
  • Working closely with the Bookkeeper, you are accountable for the financial management of the Organisation
  • Oversight of ALL day-to-day financial activity, reporting to Carrol Boyes Head Office Finance department
  • Wages, banking (withdrawals & deposits) and forex

 Creative management:
  • Designing new products and new methods/patterns/stiches
  • Working with Wire sculpture-maker ensuring shapes are exact, following samples exactly
  • Mentoring and briefing beaders and artists on new designs
  • Designing from start to finish all bespoke and special items, liaising closely with client and beader
  • Source and select glue and bead artwork

 Marketing and website management
  • Marketing international wholesale website to retail stores through Newsletters and embedded emails
  • Together with the Web Designer, regularly update the websites (content and e-commerce)
  • E-Commerce shop management, including editing images and loading onto websites with correct pricing for local and international sites.  
  • All photography will be your responsibility to clean and make enticing for clients/website/print and in studio needs
  • Design Newsletters, postcards, labels, shopping-bags, logo.


  • Acting as the face and voice of the organisation, the ideal applicant will have the following competencies:

Work experience and industry exposure
  • 3-5 years’ experience in senior management position, essential
  • Experience in NGO/NPO sector, advantageous
  • Experience in Crafting, Curatorship, Fine-Art or Design, essential
  • Experience in a Wholesale or Retail buying, advantageous
  • Photoshop experience, desirable

 Strong communication skills
  • Minimum 4 years’ experience in a role managing people
  • Excellent verbal and written communication skills with the ability to liaise with team and clients effectively
  • A confident and outgoing individual who is friendly and accessible
  • Able to manage difficult situations and personalities in a calm and rational manner
  • Strong networking and inter-personal skills

 Excellent administration Skills
  • Highly organised with strong planning skills
  • A meticulous individual, with strong attention to detail
  • Comfortable working in an unstructured environment
  • An accountable, responsible and reliable individual who takes ownership of their work
  • Good computer literacy (Microsoft Office Word, Excel and Outlook) is essential

  • Dynamic, energetic and self-driven individual with a can-do attitude and a flare for productivity and performance management
  • Strong financial acumen and able to read Financials
  • Marketing knowledge and commercial awareness, essential
  • Flexible with the ability to work in a creative environment

Company Description

MONKEYBIZ is dedicated to reviving the tradition of African Beadwork, taking the love and knowledge that is passed down, over the centuries, from mother to child and becoming a bridge from traditional bead works into contemporary artworks. Monkeybiz is looking for a new General Manager to manage both the Creative and Commercial aspects of their organisation.

Posted on 23 Nov 14:05, Closing date 22 Jan

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