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E-commerce Coordinator/Merchandiser

Remuneration:negotiable depending on experience 
Location:Cape Town, Montague Gardens
Own transport required:Yes
Type:Permanent
Company:Decofurn Furniture


Job description

Our e-commerce department requires a dedicated and passionate eCommerce Coordinator to take ownership of the day-to-day maintenance of the Decofurn Furniture Website, including product catalogue management, loading of marketing content & use of optimisation tools. The role will require the incumbent to work effectively across teams to proactively source and load relevant information in order ensure a superb customer experience online and increase conversions and revenue.

The ideal candidate will be a team player, have a high attention to detail and enjoy working in a fast-paced and high-pressure environment. This is a fast-changing role with evolving expectations, and we are looking for someone who has a strong ability for systems and understanding of eCommerce whilst sharing knowledge and learnings with the rest of the team.

Key duties, but not limited to:
  • Set up and maintain product catalogues - including product names, descriptions, attributes, images & videos
  • Setup and maintain website navigation catalogue including categories and filtering
  • Maintain website search & keywords to align with customer expectations, and drive conversion
  • Maintain relevant user and company generated content and assist with product photography workflow in order to keep content repository up-to-date and relevant
  • Perform regular QA & website audits to ensure website content is of the highest standard
  • Assist with user testing as needed for any website enhancements or project implementations
  • Respond to issues or queries from customers, internal and/or external teams as needed
  • Configure campaigns, promotions & launches in line with the agreed marketing & content calendars


Requirements

  • At least 3 years’ experience in a similar position
  • Matric and related tertiary education in digital/eCommerce
  • High-level understanding of web design and web analysis
  • Experience with eCommerce platforms (such as Magento, BigCommerce, Shopify, SAP Hybris, Salesforce), Google Analytics & SEO
  • Knowledge of digital marketing channels such as PPC, SEO, display & affiliate marketing
  • Proficiency in Microsoft Office Suite (specifically MS Excel)
  • Domain knowledge in eCommerce, retail, online advertising and/or analytics

Competencies
  • Goal oriented and self-motivated - must be able to work independently with minimal supervision
  • Detail focused, strong problem-solving, analytical and troubleshooting skills
  • Flexible and adaptable - must enjoy working in a fast-paced and at times challenging environment
  • Ability to work cross-functionally and with a wide range of individuals with different skill sets
  • Strong organizational, interpersonal, and communication skills (written and verbal)
  • Strong sense of ownership & responsibility - track record of performance meeting targets & objectives
  • ‘Can do’ positive attitude - eager to grow, learn and develop your skills
  • Decisive, structured and organised, with a keen eye for detail
  • Fast learner with a strong aptitude for systems
  • Passionate about online, digital, eCommerce, websites and UX


Posted on 05 May 21:51, Closing date 4 Jul

Apply by email

Shakeera
hrcoastal@decofurnsa.co.za

Or apply with your Biz CV

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