Your cv
Get jobs on your
mobile phone

Ops Specialist - Telephone Account Managers - Small/Medium Business


Responsible to carry out sales and customers services activities of allocated portfolio of customers. Proactive calling of customers to build loyalty and improve affinity towards Telkom. Ensure effective management of portfolio of allocated customers and ensure planned regular contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers. Meet and exceed set revenue targets by cross selling and upselling of products and services in focus to the portfolio of customers. Ensure improvement of customers' experience, CLM and Net Promoter Score in line with agreed business plans. Maximize relationship building opportunities with customers and improve the image of the segment and that of Telkom.

Read full job spec

Posted on 11 Sep 10:12


Telkom is Africa's largest integrated communications company, providing integrated communications solutions to an entire range of customers.

View company profile

Recent jobs by TelkomCityDate posted
Ops Specialist - Telephone Account Managers - Small/Medium BusinessCenturion11 Sep 10:12
More jobs...

Get job alerts for Account Managers jobs