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Travel Sales/Support

Remuneration:R7500 - R8000 per month Basic salary 
Location:Cape Town, Gardens
Education level:Diploma
Job level:Junior
Company:Siyabona Africa

Job description

The travel sales and support position requires someone who possesses a basic level of knowledge about a tourist Destination and a good knowledge of Travel Products/Packages in Africa. This position requires that the sales and support person has a good geographical understanding of a Destination and Regions in Africa, and understands the basic day to day travel logistics required. Must be able to advise clients about Products/Packages mostly based on research and training.

This position requires a sales and support person with excellent sales skills, who is detail-oriented and is good at communicating and providing efficient customer service.

Duties and responsibilities
  • Support and Reception
  • Check Availability
  • Booking of hotels
  • Admin work 
  • Answering incoming calls (busy switchboard)
  • Submitting new enquiries
  • Ensuring messages are taken correctly and relayed to correct person
  • Multitasking
  • Attention to detail
  • Welcoming of suppliers and clients
  • Support to consultants (availability checks, vouchers if needed)
Working Hours:

A Sales and Support Consultant is required to work alternate Saturdays or as needed to achieve sales and incentive targets as part of their 45-hour workweek. Must also be available to work Overtime on Public Holidays as required.


  • Minimum two years' Travel Industry Experience
  • Diploma/Degree in Travel and Tourism or similar
Qualities needed
  • Attention to detail
  • Excellent telephonic skills
  • Excellent communication skills
  • Sales ability/ sales driven
  • Good understanding of Africa and South Africa specifically
  • Be client centric
  • The ability to work as part of a team
  • And also be able to think independently, using good judgment and discretion

Posted on 26 Jul 09:48

Mark Labuschagne

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