Call Centre Agent

Remuneration:R7000 - R11000 per month TCTC 
Location:Pretoria
Education level:Matric
Job level:Junior
Type:Permanent
Reference:#LMA-CCA01


Job description

  • Answer incoming calls within SLA
  • Capture all calls on relevant system according to policies and procedures
  • Manage all cases professional and efficiently within the correct time frames
  • Assist with all client queries and requests
  • Clear knowledge and understanding of policy wording, systems, processes and procedures


Requirements

  • Communication and business acumen
  • Strong administration skills
  • Computer literacy (MS Office Suite)


Posted on 19 Nov 16:23

Apply by email

Ms Buli Nogela
info@lm-associates.co.za

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