Social Media Manager

Remuneration:	R25000 per year
Location:	Bryanston
Type:	Permanent
Reference:	#2073
Company:	Recruit Digital

Are you interested on working on and managing an incredibly exciting brand that deals with international clients and exciting major global sporting events?

If you are exceptional and what you do and this is what you do. 

Please pay attention:

The Social Media Manager is in charge of defining social strategy as well as creating and maintaining the social media presence for the company, including creating content for existing accounts, providing moderation, ensuring tracking and analytics are in place for all existing accounts, and ensuring that the company social media presence is in line with the company's global reputation as the world’s leading provider of sports experiences.

The Social Media Manager is also to lead on future social strategy and implementation for the company including competitor research, channel definition and content planning.

This role requires proficient knowledge of current digital trends, social platforms, defining tone and using the appropriate tools to reach the appropriate target audiences. The Social Media Manager is also expected to assist with content creation for other digital channels (e-comms, web, video) as necessary.

Skills and requirements:

• In depth experience of running Social Media professionally.
• Proficient knowledge of digital trends.
• Knowledge of content management and mass communication systems (CMS and email providers) beneficial.
• Adobe and Photoshop skills beneficial.
• Fluent verbal and written business communication in English essential.
• A high level of initiative and ability to work on multiple projects at once under tight deadlines.
• Strong organisational, communication, strategic and problem-solving skills.

Primary duties and responsibilities:

• Create a forward-looking social strategy for the company's brand, including competitor research and business analysis, and channel recommendations as required.
• Maintenance of the existing Social Media presence for the company.
• Ongoing tasks: creation of content for all platforms, moderation and monitoring of all platforms, ongoing research into social media trends and best practice.
• Trend analysis, recommendations of new platforms and strategy as required.
• Working closely with the Digital Media Manager and Head of Marketing on overall communication strategy.
• Interacting closely with the e-commerce sales team, Sales team, IT and Marketing team to gather, monitor and analyse performance data and provide feedback on existing buying trends.
• Creation of, and maintenance of, social crisis communication plan
• Assisting the rest of the digital team with content creation, maintenance and management of interconnected online systems (email, web etc) as needed.
• Working with other teams within the business to create and maintain multi-lingual social content.
• Able to manage a team of content creators as required.

Reporting:

• Working together with the Digital Media Manager and the E-commerce Projects Manager to develop.reporting and trend analysis to assist with e-commerce conversions.
• Generating reports from Google Analytics or social management tools to analyse sentiment, trends and any other relevant social data.

Processes:

• Participating in the continual review of all digital content to ensure that the company is making the most of all online opportunities to deliver high sales volumes and the best possible user experience.
• Participating in periodic reviews of the standard responses for all events to ensure that the social media crisis plan communications mirror the most up-to-date event information.
• Interacting closely with the Customer Service team, IT and Marketing, to gather, monitor and analyseperformance data and provide feedback on trends and customer queries.
• Continuously refining and improving social and online customer experience.

If you feel you fit this criteria and are up for an exciting challenge and opportunity to work with an awesome brand email your cv to

Posted on 11 Feb 12:12