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Account Manager

Remuneration:negotiable 
Location:Cape Town, De Bron
Education level:Matric
Job level:Mid
Type:Permanent
Reference:#AM-GEN-CPT
Company:IQ Business


Job description

As an Account Manager, you will be responsible for planning to coordinate and to administer market research projects. Managing account activities, partnering across departments to ensure efficient and quality deliverable based on SLAs. Project design, processing and implementation. Designing and assessing questionnaires.

Job Specification
  • Data Analysis
  • Data consolidation and presentation with recommendations
  • Translate data into insights that address key client business questions
  • Develop and implement appropriate reporting, tracking and analysis methods
  • Project management – requirements and objectives
  • Ensure sound relationships with all internal and external stakeholders 
  • Process improvement and efficiency 
  • Advising clients on how they can best make use of results
  • Providing strategic guidance and insight to clients, whilst building knowledge on key and new research methodologies
  • Interacting with clients on a day-to-day basis
  • Professionally responding to client questions and queries
  • Client advisory- proactively addressing client requests 
  • Face to face meetings with client, client training and client presentations
Competency
  • Strategic Thinking/Insights
  • Business Acumen
  • Analytical thinking
  • Attention to detail
  • Customer insight and focus    
  • Relationship building/Networking 
  • Service delivery excellence
  • Decision making
  • Open and effective communication
  • Problem-solving
  • Process Orientation
  • Adaptability
  • Negotiation 
  • Report Writing
  • Time management


Requirements

  • Three-year degree- preferably in Research, Marketing, Business, Economics, Social Science
  • Previous experience: Three to five years' market research experience
  • Computer literate


Posted on 10 Dec 14:47

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Yolanda

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