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Collections Consultant

Remuneration:Market related 
Location:Cape Town, Southern Suburbs
Job level:Junior/Mid

HomeChoice is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our aim is to provide multiple, convenient and easy retail shopping channels to guarantee that we meet all our customer expectations.

This role will be ideal for a candidate who can telephonically market/sell our company’s wide range of products to new and existing customers, ensuring that you meet business objectives whilst maintaining a high level of customer satisfaction.

A little about who you are
  • Grade 12/matric or equivalent
  • A relevant tertiary qualification would be advantageous
Experience and Skills
  • Minimum of one year's experience within the Collections/Recovery industry in a Contact Centre environment
  • Proven track record in problem solving whilst constructively managing conflict and disputes
  • Effective communication skills (verbal and written)
  • Must be available to work shifts, weekends and public holidays
  • Clear credit and criminal record
  • Must be computer literate (Email, Internet, Word and Excel)
  • Excellent telephone etiquette
  • Flexible benefits to structure your own package
  • Creative agile work environment
  • Café and lounge area
  • Staff restaurant with a variety of healthy meal options

Posted on 12 Jul 11:08

Home Choice

The HomeChoice Group is a leading credit-based direct marketing retailer selling homeware merchandise and financial services to the expanding urban middle-income mass market in southern Africa.

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