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Area Operations Leader

Remuneration:Market related 
Location:Cape Town
Job level:Management Snr
Company:Cape Union Mart

Job description

We are seeking a self-motivated, goal orientated individual, passionate about the Cape Union Mart group and their career development, to manage stores in the Southern Region. You will be responsible for improving performance, productivity, efficiency and profitability through the effective implementation of strategies in line with the company vision.


    • Lead a team of store managers towards effective collaboration and attainment of goals

    • Optimize and oversee in-store operations to ensure efficiency

    • Attention to financial performance in order to ensure that stores are profitable and stay within budget

    • Responsible for all store recruitment and timeous filling of vacancies

    • Ensure compliance with company’s policies and operational guidelines

    • Deal with challenges by providing creative and practical solutions

    • Evaluate performance using key metrics and address issues to ensure improvement

    • To participate and contribute to a culture that builds rewarding relationships, facilitates feedback and provides exceptional customer service

    • To promote equality and diversity as part of culture of the organization

    • To ensure that the people-perspective is represented in strategic decisions

    • Provide teams with a stimulating and supportive environment and drive their growth and development

    • Decisive thinking and an ability to analyze information quickly and use it to make robust decisions

    • Ability to work well with a range of people both within and outside of the organization

    • A strong inclination to take on additional responsibilities and ensure delivery with high level of commitment

    • Leading and driving change management projects and promoting Operational projects and initiatives to internal clients and getting their buy in

    • The ability to lead in a highly pressurized, rapidly growing environment

Experience & Qualifications

    • A minimum of three years’ management experience in Operations in a retail environment

    • Excellent communication skills and the ability to interact at all levels

    • Proven managerial and leadership skills (inspirational leadership)

    • Proactive management and the ability to work unaided

    • Skilled in the use of Microsoft Word and Excel

    • Qualification in Business or Retail Management advantageous

    • Valid driver’s license

    • Ability to travel extensively within the region

Personal Skills/Attributes

    • An emotionally intelligent, inspiring leader

    • Action orientated/results driven

    • A strategic mind-set

    • Ability to convert vision and strategy into actions and results

    • Critical thinking and problem solving skills

    • Planning and organizing

    • Strong delegation skills

    • Sound decision-making ability

    • Ability to work in a Team

    • Conflict management

    • Excellent communication skills

    • High attention to detail

    • People focused

    • High tolerance for stress

Posted on 13 Mar 15:10

Cape Union Mart

Cape Union Mart International (Pty) Ltd has been equipping South African adventurers since 1933, and is South Africa's favourite outdoor adventure store. Stocking everything one needs for outdoor pursuits - including hiking, camping, trail running, mountain biking, snow sports, travel and more - Cape Union Mart is an essential first step in every adventure. Cape Union Mart has stores across South Africa, and in Namibia and Botswana.

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