Digital Project and Account Manager

Location:	Johannesburg
Reference:	#JHB002711/CH
Company:	SydSen Recruit

We have an exciting opportunity available for a dedicated and enthusiastic digital project and account manager.  We are looking for an individual who can demonstrate innovation and initiative within our client's digital customer portfolio.

As digital project and account manager you will manage the projects in the Digital division of the company as well as manage various customer accounts. You will be responsible for planning and managing the projects to ensure that they are implemented on time and within budget. With support from the Digital team, you will understand and assist customers in building their online presence. Working closely together with partners in the UK, you will continuously deliver outstanding support to customers.

Duties and responsibilities
Project management

• Manage a Digital Project from the kick off to the point where the project is handed over to the Support team
• Plan and implement Digital Projects, including defining tasks and timelines, and allocating required resources
• Keep track of milestones and budget through the project cycle using the Project Management System
• Chairing weekly meetings with the customer to build a close relationship with the customer and ensure that expectations are met
• Evaluate and asses the quality of the project deliverables throughout the project phase
• Escalation of any issues that can cause a delay or additional costs on a Project
• Follow up on tasks on a daily basis with communications to the different parties involved
• Update all Project schedules and planners daily as available on the selected shared platform
• Manage all Project documentation - internal and external

Account management

• Manage customer relations and proactively assist customer with understanding their needs
• Support and guide the digital team on delivering customer requests
• Build strong relationship with partners and stay up to date with latest product releases

Skills

• BSC Diploma / Diplomas/Degrees in Project Management is an advantage
• Proven working experience in project management
• Experience in digital marketing and paid advertising
• Technical and development knowledge is an advantage
• Affiliation with the automotive industry is an advantage
• Able to build and maintain client relationships
• Excellent written and verbal communication skills, particularly in English
• Proactive, reliable with ‘attention to detail’ and ‘get things done’ attitude

Posted on 22 Jun 10:19, Closing date 22 Jul