Your cv

Related jobs

More digital jobs...




Get jobs on your
mobile phone

Social Media Customer Engagement Specialist

Remuneration:Market related 
Location:Cape Town, Claremont
Education level:Degree
Job level:Junior

Job description

Getclosure assists businesses to manage their reputations online. The business provides social media monitoring, engagement and analysis services to leading South African companies.

Getclosure is looking for a social media customer engagement specialist to join our team. The successful candidate will be responsible for monitoring social media platforms on a daily basis to respond to and resolve customer complaints and enquiries. They will work as part of a team and must be prepared to learn and make a positive contribution to their team.

We are looking for a team player with a strong understanding of social media platforms, and previous experience in social media customer engagement or social media community management.


  • Previous experience in social media customer engagement/community management;
  • Tertiary education – diploma or degree:
  • Communication skills – oral and written;
  • Aptitude for problem-solving;
  • Strong understanding of social media platforms - Twitter, Facebook, Instagram and YouTube;
  • Experience using Microsoft Office, especially Outlook, Excel and PowerPoint;
  • Weekend and after-hours work
  • Customer service experience
  • Applicant must live in Cape Town.
Personal skills/attributes
  • Fast learner and accurate worker
  • good communicator;
  • team player;
  • driven to excel and achieve;
  • prepared to work long hours when necessary and perform well under pressure;
  • empathetic and patient disposition.
Salary – market-related

Location – Claremont, Cape Town

To apply please email a copy of your CV and a covering letter to .

Posted on 07 Dec 08:05

Apply by email
Dina Econ

Or apply with your Biz CV
Create your CV once, and thereafter you can apply to this ad and future job ads easily.

Looking for specialists in Advertising, Marketing and Media?
Advertising, Marketing,
PR, Media and Digital
Jhb: 011 883 5404
CT: 021 422 3590
Recruiters & Career Coaches in Advertising, Marketing and Media Industries
Lynn: 082 802 4441 (Advertising/Digital/Media)
Jo-Anne: 084 200 1703 (Marketing/Sales/PR)
Specialists in Tech & Marketing recruitment
Jackie: 072 487 3387
Nova: 073 393 9731