Search jobs

Related jobs

More direct marketing jobs...

CRM Specialist

Remuneration:R25000 - R30000 per month cost-to-company 
Location:Johannesburg
Job level:Mid
Type:Permanent
Company:Ad Talent Africa


Job description

A CRM secialist, with sound knowledge of loyalty programmes, is required for a global tourism business to grow their South African loyalty base. 

Job purpose:

Developing an integrated and targeted communications strategy for CRM,  drive sales through tactical CRM initiatives and enhance the customer life-cycle. Provide communications support across various internal departments, be responsible for corporate communications targeted at various customers (i.e Trade, direct customers, groups etc) and enhance the customer journey from a communications perspective.

Provide full support to the Marketing Manager on any ad-hoc projects delegated by Marketing Manager.

Principal accountabilities:

• Design, execute and monitor direct marketing promotions, campaigns and interventions
• Monitor data quality, segmenting, marketing activities and assessment
• Communicate with corporate CRM regarding activities, planning, updating and co-ordinating
• Maintain Loyalty Club by executing acquisition strategies to grow base
• Attend to club requests, complaints and queries and monitor resolution within agreed timelines
• Plan and implement CRM campaigns and communication initiatives
• Track performance of CRM campaigns and draw up performance reports
• Draft all relevant corporate and guest communication
• Implement communications process to keep track of all communication
• Flexibility to work in line with operational requirements
• Always present a professional and favourable image 

Experience:

Essential:
  • Sound knowledge of loyalty programmes
  • Principles of direct marketing
  • Database management and mining
Desirable: marketing diploma, eight years plus marketing experience in CRM (as a specialisation)

Technical skills
  • SAS or any CRM Campaign Dissemination Tool
  • Contact Lab
  • Touchbase Pro
  • Strong Excel Skills and Data Mining and Analysis in order to execute accurate reporting on database.
  • Marketo
  • Excel


Requirements

  • Analysis
  • Data Mining
  • Database Management
  • Direct Marketing
  • SAP Customer Relationship Management (CRM)
  • SAS


Posted on 14 Jan 10:43, Closing date 13 Feb



Ad Talent
We are niched in the communications industry with offices in Johannesburg and Cape Town from where we service all of South Africa, Africa, the Middle East, Europe and the rest of the world. Our portfolios include Digital, Creative and Client Service in Advertising, Marketing, Media, Public Relations and Corporate Communications.
Recent jobs by Ad Talent CityDate posted
Team Leader - Social Media EngagementCape Town21 Jan 16:34
Social Media CoordinatorCape Town21 Jan 16:01
Senior Art DirectorJohannesburg21 Jan 15:59
Social Media Engagement OfficerCape Town21 Jan 15:58
Business Analyst Team Lead - HRCape Town19 Jan 13:33
Social Media ManagerCape Town19 Jan 11:15
Mid-Level CopywriterJohannesburg19 Jan 09:29
Digital Campaign ManagerCape Town18 Jan 14:27
Software Sales Development Representative - West AfricaJohannesburg18 Jan 09:18
TTL Team StrategistPretoria17 Jan 16:30
More jobs...

Get job alerts for CRM Specialist jobs

Intermediate CRM Specialist With SQL/Salesforce
Johannesburg
Combine your in-depth knowledge of working with loyalty programmes, analysing technical reports and your expertise in CRM configuration to join this leading company in...
14 Dec 2021
Senior C# Developer /Azure Cloud Specialist
Johannesburg, Midrand, Remote
This globally recognised automotive company needs the expertise of a seasoned senior C# developer specialising in Azure Cloud.
9 Dec 2021
Senior C# Developer/Azure Cloud Specialist
Pretoria, Centurion R 600 - R 750 per hour
This is Greenfields’s type work, a good two years ahead of the SA market! They have a brilliant set up, allowing you to work remotely while earning some good rates.
8 Dec 2021
Specialist Java Developer
Johannesburg R 750000 - R 800000 per year
As a specialist Java developer, you get to apply your critical thinking and problem-solving skills to contribute to all phases of the development lifecycle and quickly...
23 Nov 2021
Social Media Coordinator
Cape Town R 20000 - R 25000 per month
A leading retail group in CT has a vacancy for Social Media Coordinator. Job Purpose: To ensure effective social media content and campaign strategy and...
6 hours ago
Talent Acquisition Officer
Cape Town
At Highbury Media we are continuously looking to strengthen our organisation by adding the best available talent to our existing staff complement.  We are...
1 day ago
Head of Digital
Johannesburg R 45000 - R 50000 per month
We are hiring a head of digital for a leading agency.
1 day ago
Senior Paid Search Manager
Johannesburg R 35000 - R 45000 per month
Our client a leading and renowned Digital agency in JHB - seeks to hire a Senior Paid Search Manager.
1 day ago
Team Manager - UK Customer Service
Nationwide R 14000 - R 20000 per month
The role:  We looking for a talented and progressive team manager to join our team, managing a group of 10 front line agents for a busy pet food customer service...
1 day ago
UK Customer Service
Work From Home R 10000 - R 12000 per month
The most important requirement for this role: You must have and love a cat.You must have and love a cat. You must love cats! This is a role for someone who has a...
Cat Food Company
1 day ago
Cost Estimator
Durban, Umbilo
A well-established national printing and advertising company based in Durban seeks the services of a cost estimator.This is a permanent position in a fast paces...
African Mediums Advertising
1 day ago
Creative Group Head
Johannesburg
We’re looking for an experienced Creative Group Head to join our Johannesburg team to lead the digital and social business on one of South Africa’s biggest...
2 days ago
Project Manager
Cape Town
VMLY&R is on the hunt for the professional expertise of an experienced and driven Project Manager to join the Cape Town team.
2 days ago
Art Director
Cape Town
We are looking for Art Director with visionary thinking and dexterous decision-making skills! The successful candidate will not only work with our Copywrite but will...
3 days ago
More...
Let's do Biz