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Delivery Manager

Benefits:Great offices, amazing company culture and growth opportunities.
Location:Cape Town, Foreshore
Education level:Degree
Job level:Mid
Own transport required:Yes

Job description

Incubeta - who are we?
Incubeta was founded in 2001 and currently consists of 18 offices and 400 team members. 

We’re an international team of experts in marketing, technology, data and creative, who came together because we want businesses to make the most of the opportunities the digital landscape provides.

Our core values are: 

“Exceed Expectations, Dare to Lead, Earn Trust and Help Others Succeed.” 

To find out more about Incubeta, please visit our website.

Overview of this role

The ideal candidate will have a background in project management, knows how to navigate the complexities of multiple campaigns at once, thrives under pressure and is an excellent facilitator bridge between the commercial and other operations teams (consulting & media managers).

Place within the organisation
  • Report to the Delivery Manager Team Lead
  • Close collaboration with client services and operational team

Tasks & Responsibilities
  • Managing digital projects across different sized accounts, across all Incubeta services; from initial brief to final delivery
  • Collate SME task and effort estimations into consolidated client project plans, showing milestones & dependencies across departmental workstreams
  • Manage all client projects against a defined budget. Making the commercial team aware of budget implications associated with any project plan changes.
  • Be the custodian of the change management process. i.e. identifying scope creep and ensuring any changes/new requirements are documented, agreed and updated into the existing project plan
  • Strive to follow and implement the best practice ‘Ways of Working’ within Incubeta and with clients 
  • Plan and schedule projects efficiently, therefore, ensuring the optimum use of company resources.  (Primarily dependant on tools available - TBD further)
  • When working on service retainers, schedule and monitor resource utilisation against the initial commercials/budgets/effort estimations
  • Communicate project status both internally and externally according to the agreed account process 
  • Be able to verify the qualitative and quantitative output of a project against the project objectives
  • Act as the first point of contact for the Account Managers in the life cycle of a digital project to adjust timelines/resources
  • Be proactive and therefore anticipate and rectify issues at the project outset before they become a problem 
  • Identify, manage, and mitigate project risks at all times 
  • Provide highlight reports detailing project status against the project objectives and commercial targets 
  • Ensure administration tasks are maintained to the same high standard as the rest of your work 
  • Ensure jobs and costs in Traffic are set up correctly and therefore profitability can be measured on an individual job basis. 
  • Constantly improve existing processes and workflows

Knowledge And Experience

Imperative Skills

  • 3+ years proven experience 
  • A great understanding of project workflows
  • Driven and self-motivated.
  • Efficient and proactive
  • Willingness to go the extra mile 
  • Experience in daily and long-term planning techniques and resourcing across a combination of internal and external teams.
  • Love working in a fast-moving environment 
  • Organizational skills and ability to manage time and tasks well

  • A thorough understanding of the digital marketing process

Soft Skills
  • Skilled at managing timelines and managing client expectations
  • Attention to detail
  • Top tier interpersonal skills
  • Strong communication skills
  • Great eye for detail and methodical - process focused

Key Competencies And Work Ethic

  • Self-starter - you will be required to work independently and move projects forward. 
  • Positive Influence – a positive team member who keeps the other team members motivated. Demonstrates understanding of the importance of team morale and a healthy happy culture.
  • Operational Efficiency – someone who can spread themselves across multiple tasks simultaneously by working smartly, efficiently, and effectively.
  • Meticulous – while we want someone who is efficient, they also need to pay attention to all the details and ensure all they dot the I’s and cross the T’s. This requires a strong sense of pride in their work and ensuring that all output goes through rigorous quality control. The organization is key in these portfolios.
  • Time Management - identify the urgent & important tasks and priorities to ensure delivery to the client and other stakeholders.
  • Interpersonal Skills – we want someone who can build relationships both internally and externally. As the day-to-day point of contact between Incubeta, client, and partners, this person would need to have strong leadership qualities.
  • Solutions Driven – we need someone who can think on their feet and come up with quick solutions to everyday problems. They should see all problems as a challenge for them to overcome

Posted on 14 May 16:13

Apply by email

Yusra Schroeder

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Incubeta is an international team of experts in marketing, technology, data, and creative.
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