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Senior Account Manager/Account Director

Benefits:Medical Aid, Provident, Risk Insurance
Location:Johannesburg, Rivonia
Education level:Degree
Job level:Senior
Own transport required:Yes
Travel requirement:Often
Reference:#Snr AM/AD

Job description

We are looking for either a Senior Account Manager or an Account Director depending on experience to work with brands from a lead agency perspective, i.e. must coordinate and lead conversations with secondary agencies and expert partners.  FMCG experience is essential, and must have traditional, social and digital familiarity. 

The AM/AD is tasked to drive insightful communications strategies and creative work, being proactive on the clients business and building strong and enduring client-agency working relationships.  He/she is responsible for the activation of effective communication campaigns, cost efficiently and with timely delivery.  The AM/AD is also tasked with the mentorship, skills development, and the overseeing of activities of AM /AE’s in all areas of an account, ensuring quality creative, production & media.

    • Work as member of the team, project managing effective communication process by applying agreed processes and procedures

    • Timeous & effective complaints management

    • Is an extension of marketing department and develops in-depth understanding of Clients business

    • Delivers against key account plan deliverables, build and maintain effective working relationships with others – client & agency to deliver effective client service

    • In-depth and up-to-date knowledge of the client's business, including competitive activity, local and global industry and consumer trends

    • Leads meetings & delivers presentations

    • Contributes to integrated communication strategy development process – manages, participates and implements strategy

    • Manages communication research process (when required)

    • Manages creative development process, writes creative briefs & briefs creative, evaluates creative concepts

    • Manage media planning process

    • Manages implementation of production and delivery of communication activities

    • Directs overall brand office admin and communication – call reports, weekly status

    • Identify information, analyse, evaluate & interpret for inclusion into strategy/briefs

    • Ensure cost effective service delivery & therefore build Agency revenue

    • Identify proactive opportunities with future financial reward

    • Manage team from basic HR perspective incl. performance management. Is responsible for team delivery

    • Manages Financials ito a) presentation of key CE’s/budgets to Client b) budgets & billings d) Monthly Financial reporting

    • Open to and active in sharing knowledge/intelligence

    • Contribute by effecting innovation that builds a positive agency culture, and actively foster or participate in fostering a positive work environment


Brand management or marketing communications diploma or degree or equivalent

Minimum 5 years in marketing communications role – strategy, research or marketing

Advertising Agency experience is a must.

Should you fail to receive a response within 2 weeks of the submission of your CV, then unfortunately you have not been shortlisted for this vacancy.

Posted on 20 Nov 14:35

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Kathleen Fisher

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