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Junior Community Manager

Location:Cape Town
Education level:Matric
Job level:Junior/Mid

Job description

We are looking for an enthusiastic Junior Community Manager to join our marketing team! If you are a highly motivated, self-driven and an ambitious tech-savvy individual, we would love to meet you! We are expecting you to be experienced in all platforms of social media from a business perspective, strongly focused on customer service as well as content writing.

Duties and responsibilities
  • Responding to customers and potential clients on social media (Facebook, Instagram, Twitter [additional Pinterest, YouTube and LinkedIn]) in a timely manner – This includes Inbox messages and comments on social media posts.
  • Liaise with the Sales Department on enquiries
  • Build relationships with customers on social media
  • Monitor, track and report on feedback and online reviews
  • Verify the marketing team on reviews posted online
  • Schedule social media posts
  • Social Media performance tracking, analysing and reporting
  • If needed, writing a few social posts based on social media campaigns
  • Require excellent writing skills while incorporating the tone of the brand


  • Exceptional verbal and written communication on all levels, both internally and externally
  • Self-motivated, quick learner, ambitious, positive attitude
  • Prioritise workload and meet deadlines for a variety of customer relations and marketing “deliverables”
  • Strong interpersonal, verbal and written communication skills
  • An understanding of sales will be an added advantage
  • Matric
  • Minimum one to two years’ experience
  • Computer literacy – Strong MS Office skills, advanced Excel skills

Posted on 05 Sep 09:31


021 402 7946
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