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Account Manager

Remuneration:Market related 
Education level:Diploma
Job level:Junior/Mid
Reference:#AM - JHB

Job description

Liquorice is a dynamic, forward thinking and a world leading digital agency. We are seeking a digital account manager who will have the opportunity to work on our exciting, challenging and diverse globally recognised brands. Our developments are known to be award-winning, pioneering and cutting edge. We are one of South Africa’s leading full-service digital agencies, delivering best-in-class strategy, creative, and technology. 

Clients approach Liquorice when they need the best mix of technical expertise and solid marketing and design to help them achieve their objectives in their competitive market place.

Job description

This position is an account management position in the company – reporting directly to the business unit director.

The ideal candidate will be responsible for managing various web/mobile/CRM based projects, accountable for client liaison, maintaining relationships with client on a client service level, campaign development and management.

Management of client accounts and all facets of client service and of the delivery of agency services in an efficient and effective manner.

  • Establish and maintain a productive communication between the client and the agency.
  • Ensure a smooth and timeous workflow of activities directed at the client.
  • Co-ordinate and manage all agency services to the client.
  • Write status reports for each account.
  • Assist in the professional growth of the account managers and account executives.
  • Work closely and provide support to the account director.
  • Work with other departments to ascertain timetables, pursue estimate approval and follow the project through actual production and final presentation.
  • Effective and accurate financial management of projects.
  • Identify new opportunities within the client’s business by identifying opportunities to improve current practices, creative work and campaign performance.
  • Develop campaign case studies. Maintain the integrity of the creative strategy and work throughout the campaign.
  • Work hard, play hard attitude
  • A go-getter who always strives to deliver the best possible results
  • Have great work ethic and be prepared to go the extra mile - a real team player
  • Confident with a drive to succeed
  • Analytical thinking to review campaign results
  • Ability to work under pressure
Cool facts about Liquorice.
  • We only work on BIG brands that impress your mates. You get to work on them
  • High autonomy, with self-determinant, go-getter culture
  • Cloud everything... Webhosting, Cloud email, Cloud files, etc
  • Only agency to win awards across all disciplines (your disciplines)
  • 4 offices. We're open to you moving around
  • Encourage change and improvement from within. We are always improving
  • Thursday = Innovation Sessions, Friday socials and regular out of office bashes
  • Hard work, yes but rewarding and lots of fun


  • Minimum two to three years’ experience in an agency environment essential
  • Real passion for digital essential
  • Interpersonal communication
  • Time and people management
  • Must have a very strong understanding of the online environment
  • Broad understanding of all communication disciplines – CRM, BTL, ATL.
  • TTL and International experience beneficial
  • Great attention to detail
  • Excellent communication skills
  • Excellent presentation skills
  • Strong project management skills
  • Proficient in Excel, Word, PowerPoint, Google Mail, Web and Visio
  • Broad understanding of new technology and the application of it to the creative process
  • Ability to review campaign results and identify opportunities for improvement
  • Excellent creative understanding and ability to judge creative outputs
  • Related tertiary qualifications preferable
  • Marketing or communications degree preferable

Posted on 11 Jan 08:58

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