Search jobs

UK Customer Service - Phone/Email/Chat

Remuneration:R7000 - R8000 per month 
Location:Work from home
Job level:Junior/Mid

About the company

We are a global homeware company operating in the UK, providing the highest quality homeware; mattresses, beds, pillows and accessories to the UK market. At the moment, we are experiencing exponential growth and are looking to expand our team.

About the role

We currently have a 4.5 rating on trust pilot as evidence of the quality of our product and our commitment to customer service and we are looking for three new agents to join our team. The role requires that you respond to our customers in a courteous, proactive, and professional manner.


Currently in the UK it is daylight saving so the operational hours are 

11am - 7:30pm (SA time)

Typical queries:
  • Delivery queries
  • Product queries
  • Warranty
(The role is working from home as a contingency for Covid. To perform the role of a homeworker you will need a high spec internet speed.)

About you

  • Great verbal communication skills
  • High proficiency in Microsoft office
  • High level of English language proficiency which will be tested
  • Typing speed 35 words per minute minimum
  • Space and facilities to work at home
  • Highspeed internet connection 
  • A degree in and subject would be an advantage especially English or a TEFL teaching qualification.
  • A genuine interest in British culture and the subtleties of language.
  • Experience working in a telephone or e-mail-based contact centre.
  • Great attention to detail.
Next steps:
  • If you think you have what it takes, please apply and we’ll speak soon.

Posted on 13 Oct 13:42, Closing date 10 Dec

Apply by email


Or apply with your Biz CV

Create your CV once, and thereafter you can apply to this ad and future job ads easily.

UK Sales/Customer Service
Work From Home R 7000 - R 10000 per month
About the company is a Telephone answering service for small business owners and tradesmen in the UK that provides professional virtual...
Phone angels
3 days ago
Customer Service Representative
Cape Town R12000 per month neg
Quicket is looking for a customer success representative with experience in support and a great attitude! We’re a team of dynamic and diverse individuals that...
16 Sep 2021
Customer Service Representative
This position will involve the effective communication and support between the client, the production team and the sales team.
23 Aug 2021
Let's do Biz