Office Controller / Client Liaison

Location:	Table View
Job level:	Junior/Mid
Company:	Persuade

JOB SPEC - OFFICE CONTROLLER / Client Liaison
A small but established company based in Blouberg/Table View area is looking for an mature individual to join our team as a CUSTOMER SERVICE CO-ORDINATOR.

Are you looking for an opportunity to show case your sales administration skills?
Do you have excellent Communication and Interpersonal Skills? Computer literate, strong systems orientation and problem-solving abilities?

We are looking for a lively, energetic, go getter with a great attitude – is this YOU? We want to hear from you.

EMPLOYMENT TYPE:                Permanent (full of half day)
SECTOR:                                Customer/Client Services
START DATE:                          Immediate / A.S.A.P

Duties

• Customer / Sales service – liaise with clients telephonically and build relationships
• Contacting existing clients with news, feedback, update, weekly reports
• Maintain records
• Additional services assistance – liaise with Operations team around administrative duties and KPI’s
• Maintain records in accordance with client deliverables (sales required vs delivered)
• Quality Assurance on work completed for submission to Clients
• Work with the CRM system
• Attend sales meetings and client visits and marketing events as required
• Ad hoc – not limited to above

Requirement

• Grade 12 + Admin Related Diploma
• 3 – 5 years’ experience as an Account Executive.  Call Centre knowledge is preferred
• Must be resilient
• Must be able to multi task at a hectic pace
• Customer service orientated
• Strong personality to handle Sales Team
• Well organized and presented
• Analytical & Detail orientated

Posted on 22 Feb 08:45