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Customer Support Executive

Remuneration:R8000 - R16000 per month negotiable 
Location:Cape Town
Education level:Matric
Job level:Junior/Mid
Type:Permanent
Reference:#Mar19#
Company:WEB-BOX


Job description

WEB-BOX provides complete solution websites for over 450 estate agents nationwide and is one of the most established players in the market. We are looking for someone to join our customer support team and help us nurture these very important relationships.

This person will manage all interactions with our base of clients. This starts with the setting up of the client websites (liaising between the client and the website designer) and continues with the provision of excellent ongoing support.

This position is integral to the business as we are extremely client focused. We get outstanding client feedback and this person needs to continue this standard. This person will also have significant input in the the evolution of our product and business processes.

Part of the job is supporting clients with their technical email issues, but no specific experience is needed. If you have an interest in technology we can train you.

This is a excellent opportunity to learn about and get experience in the digital world.

Please submit your cv to by the deadline: 30 April 2019. If you have not heard back from us within two weeks of the deadline please consider your application unsuccessful.

Please list five websites you have visited frequently and tell us what you like about them.

Salary will be dependent on experience.

Requirements

This person needs to be:
  • a proactive person who takes ownership of solving client issues
  • highly organised with excellent time management skills and a strong attention to detail
  • an excellent communicator in English (both written and verbal)
  • hard working and willing to learn
  • equipped with basic computer skills
  • a problem solver with an interest in the internet and all things online
  • team player who can also work on their own


Posted on 18 Mar 07:21

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Gillian

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