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Clinic Patient Care Officer

Remuneration:R24000 - R25000 per month 
Location:Johannesburg, Western Suburbs
Company:Massive Recruitment

Attentive, approachable and highly organised Clinic Patient Services Officer required by established Private Clinic.

Should you be interested in this role, please apply by submitting your CV and supporting documents to faxmail 086 661 6480.

Please note that there are no costs involved to the candidate in the recruitment process. We do not charge candidates any fees to apply.
The Role:

The Patient Care Administrator plays a vital role in the smooth day to day running of the clinic. 

Daily Responsibilities:
  • Delivering outstanding levels of patient care and service
  • Receive and record patient enquiries accurately, quickly and politely either via phone, email, in-person or Live Chat
  • Ensure accurate data entry into the patient management system -  booking & managing of appointments, handling incoming communication and General outgoing communication 
  • Provide an efficient, friendly and responsive service to patients
  • Maintain, monitor and control accurate  stock levels at the clinic
  • Work methodically and accurately 
  • Refer pharmaceutical queries to a pharmacist and clinical queries to the appropriate doctor when necessary
  • Ensure the clinic is kept orderly, clean and create a peaceful and welcoming environment for patients
  • Ensure all daily parcels/letters are received and dispatched correctly
  • Remain up to date with Clinic communications and updates to the website to answer patient queries
  • Take on additional day to day activities /tasks that may be required within the scope of the role
Skills and Experience:
  • Matric Certification 
  • Previous relevant experience in a similar role
  • A commitment and passion for delivering outstanding levels of Patient Service
  • Be highly organised, methodical and efficient with an eye for accuracy
  • A professional, warm and efficient telephone manner
  • Strong communication and interpersonal skills/ability 
  • Excellent keyboard and PC application skills including Microsoft Office
  • High level teamwork and relationship building skills
  • Be self-motivated and results oriented, with a drive to succeed
  • Ability to work in a dynamic, fast-moving, sometimes pressurised environment
Remuneration and Benefits:
R25,000 with benefits, perks and bonus year end

Posted on 11 Feb 08:08

See also: Nurse

Massive Recruitment

Massive Recruitment (Pty) Ltd is a multi-sector recruitment company with a reputation for exceptional customer service, integrity, efficiency and speed.

View company profile

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