Founders Lodge by Mantis was named Best Boutique Hotel and Best International Hotel at the 2019 Boutique Hotel Guest Experience Awards (BoHos). The awards the ceremony was held in conjunction with the Boutique + Lifestyle Hotel Summit at the Kimpton Fitzroy in London.
The Founders Lodge is a 1940s manor house, situated on a 400ha reserve directly adjacent to the Big 5 Shamwari Game Reserve in the Eastern Cape.
The BoHos recognise boutique, lifestyle and hybrid hotels in the UK and abroad for providing excellence in guest experience. More than 15,000 guest feedback questionnaire responses and over 37,000 online reviews from guests were gathered and analysed during the awards' three-month collection period. Guest feedback was independently aggregated, evaluated and ranked by students and faculty from the department of tourism and hospitality at Bournemouth University.
