Short Course in Customer Service Excellence

Upcoming course

The short course in Customer Service Excellence will provide you with a comprehensive understanding of how the roles, attitudes and interactions of customer service consultants ultimately shape your clients' perception and value assessment of your organisation in presenting a unique product and/or service proposition. The course specifically focuses on identifying and modelling customer service delivery from a best-practice viewpoint while it also looks at how to motivate and maintain the morale of customer service staff and/ or teams. The course further looks at methods of inspiring others to always deliver consistently and with high-quality service excellence always top of mind.

Date: 02 March 2020 to 04 March 2020
Venue: Pretoria
Cost: R10,400

Contact: Client Information Centre
Company name: Enterprises University of Pretoria
Telephone number: +27 12 434 2500
Email address

Enterprises University of Pretoria

Having played a profound part in the history of South Africa for more than 100 years, the University of Pretoria boasts a lasting legacy that endures through a cluster of innovative and multidisciplinary services rendered through Enterprises University of Pretoria (Pty) Ltd.

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