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SOUTH AFRICA

Isabelle Boast
#YouthMonth: Staying the course of passion in hospitality

For Youth Month, we chat to Isabelle Boast, hospitality student at Ecole Hoteliere de Lausanne to find out more about the growing hospitality opportunity, participation in the industry and the importance of being challenged as a youth...

By Robin Fredericks 24 Jun 2019

SOUTH AFRICA

Images supplied.
The President Hotel turns 21: A coming of age

The President Hotel in Bantry Bay, Cape Town celebrated 21 years of exceptional experiences and memories since the late Nelson Rolihlahla Mandela opened the newly rebuilt iconic President Hotel in 1998...

By Juanita Pienaar 14 Jun 2019

SOUTH AFRICA

Bespoke luxury travel experiences, and why it should matter
Bespoke luxury travel experiences, and why it should matter

Travel has evolved from being something from a rest and recuperation process to something which includes self-actualisation, but how does one factor this in?

By Robin Fredericks 3 Jun 2019

SOUTH AFRICA

#DistellInterHotelChallenge: Q&A w/ Annette Kesler and Chania Morritt-Smith
#DistellInterHotelChallenge: Q&A w/ Annette Kesler and Chania Morritt-Smith

We chat to the creative duo and business partners of Showcook, Annette Kesler and Chania Morritt-Smith, the masterminds behind the Distell Inter Hotel Challenge...

By Juanita Pienaar 15 Apr 2019

SOUTH AFRICA

A pioneering approach to the hospitality industry
A pioneering approach to the hospitality industry

With travel on the rise, service providers need to be thinking out of the box to stay afloat in today's tough economic climate. Shaun Lamont, managing director of First Group, takes a look at the various elements that are influencing the future of the hospitality industry...

By Shaun Lamont 4 Apr 2019

SOUTH AFRICA

Lie low and stay in your lane
Lie low and stay in your lane

2018 brought plenty of hours of spring cleaning at BON Hotels: we cleared out the cobwebs and passed on projects, properties and relationships that, like outdated clothing, no longer fit us nicely. The result was an interesting period of introspection and lying low...

By Guy Stehlik 20 Mar 2019

SOUTH AFRICA

4 common customer service mistakes in hospitality
4 common customer service mistakes in hospitality

The hospitality industry is a complex one; it comes with high expectations for service excellence, whether that's from valuable conferences hosting hundreds to the intrepid single traveller looking forward to a relaxing break.

By Wynand Smit 27 Feb 2019

SOUTH AFRICA

Culinary passion, experience and awards with FYN Chef Peter Tempelhoff
Culinary passion, experience and awards with FYN Chef Peter Tempelhoff

According to FYN chef Peter Tempelhoff, dining out is not a binary experience...

By Robin Fredericks 5 Feb 2019

SOUTH AFRICA

The new social hubs of urban spaces
The new social hubs of urban spaces

We're all aware of the primary functions of hotels: business and leisure accommodation and, depending on the property, meetings and conferences. Lately, though, hotels have adopted a fresh approach to the ways in which they merge seamlessly with their neighbourhoods...

By Avukile Mabombo 28 Jan 2019

SOUTH AFRICA

Food in the hospitality industry: Why sourcing it locally matters
Food in the hospitality industry: Why sourcing it locally matters

As the desire for fresh local food continues to grow, farm-to-table dining is set to become an even more significant 2019 trend in the hospitality industry...

By Sharmila Ragunanan 23 Jan 2019

SOUTH AFRICA

A South African's guide to moving to and Making it in Malta: My favourite diet
A South African's guide to moving to and Making it in Malta: My favourite diet

This week, we did what many South Africans do - we went out for a meal with friends. Turns out we were in tune with our 'supermaltese' powers as a new survey reveals that the islanders are Europe's keenest restaurant spenders (and consumers of hotel accommodation, but that's another story)...

By Marcus ‘The Maltese Falcon’ Brewster 14 Dec 2018

SOUTH AFRICA

Image provided.
Newly revamped President Hotel pays tribute to Cape Town

Last month the President Hotel invited members of the press to view their newly refurbished floors, proudly paying tribute to the beauty of Cape Town...

By Juanita Pienaar 20 Nov 2018

KENYA

Hospitality industry a leading employer in Kenya
Hospitality industry a leading employer in Kenya

A grim picture has recently been presented in a survey by the Kenya National Bureau of Statistics that of a whopping seven million Kenyans currently unemployed with only 1.4 million desperately looking for work...

By Josephine Wawira 21 Sep 2018

SOUTH AFRICA

#WomensMonth: Peermont's Sharon De Leur empowers success
#WomensMonth: Peermont's Sharon De Leur empowers success

Sharon De Leur, marketing manager for Peermont Group, shares why she chose a career in hospitality marketing, the challenges she has faced and why it's important to have a month dedicated to women...

By Robin Fredericks 31 Aug 2018

SOUTH AFRICA

#WomensMonth: Rising above challenges as women in hospitality
#WomensMonth: Rising above challenges as women in hospitality

In celebration of #WomensMonth, we chat with Anneke Potgieter, director of operations and complex general manager at Silverstar Casino as she shares more on her challenges, career and words of wisdom...

By Robin Fredericks 20 Aug 2018

SOUTH AFRICA

Is South Africa ready for the "smart" hotel room?
Is South Africa ready for the "smart" hotel room?

There's a race on internationally among big hotel groups to unveil hotels that feature rooms equipped with the Internet of Things (IoT) devices that can carry out a variety of tasks for guests. This state-of-the-art hotel experience will likely become commonplace globally, the question is, is South Africa ready for such a development?

By Danny Bryer 23 Jul 2018

SOUTH AFRICA

The art of storytelling in hotels and other spaces
The art of storytelling in hotels and other spaces

In marketing, generating a narrative is a complex blend of strategy, goals and voice; what makes it interesting in terms of hotels is that each individual hotel has an additional narrative according to its surroundings...

By Avukile Mabombo 3 Jul 2018

SOUTH AFRICA

#YouthMonth: Giving back to the future generation in the hospitality industry
#YouthMonth: Giving back to the future generation in the hospitality industry

For Youth Month we chat to Maxwell Magodla, general manager at Bantry Bay Suite Hotel to find out more about the valuable lessons he has learnt from his own mentors and what he would like to impart on his mentees...

By Robin Fredericks 11 Jun 2018

SOUTH AFRICA

The private members club set to transform Africa
The private members club set to transform Africa

The QSL Members Club will be an incubator for Africa's leading lights, an organic platform for ideas to be birthed, connections to be forged and for plans to be set in motion...

By Cari Coetzee 27 Mar 2018

SOUTH AFRICA

Can independent hotels afford not to be revenue savvy?
Can independent hotels afford not to be revenue savvy?

Revenue management, although a well-established discipline in the industry for more than a decade, is a misunderstood, if not entirely absent concept in many hotels...

By Theresa Prins 7 Dec 2017

SOUTH AFRICA

#THINCAfrica: Developing Africa's hospitality professionals of the future
#THINCAfrica: Developing Africa's hospitality professionals of the future

Associate Dean and Professor at ESL, Dr Achim Schmitt, participated in a panel discussion on HR and education issues in the hospitality industry at the THINC Africa conference...

By Cari Coetzee 13 Sep 2017

SOUTH AFRICA

Mueslimuse via  - Hotel in Mauritius
Positive outlook for African hotel sector

Five African countries showed growth in the hotel sector in 2016, and are set to continue this positive outlook from 2017 to 2021...

By Danette Breitenbach 29 Jun 2017

SOUTH AFRICA

#YouthMonth: Committed to Fortis, youth development and making a difference
#YouthMonth: Committed to Fortis, youth development and making a difference

The Sales and Marketing Director of Fortis Hotels, Siyanda Dlamini has been honing his skills in the hospitality industry for the past 15 years. A year ago, Dlamini bought shares with Fortis Hotels - becoming a co-owner...

By Cari Coetzee 29 Jun 2017

SOUTH AFRICA

Hotel management companies: Finding the perfect match
Hotel management companies: Finding the perfect match

Whether buying or building a hotel, the decision to involve a hotel management company is a big one...

By Guy Stehlik 5 May 2017

SOUTH AFRICA

Nick Sarnadas
#AfricaMonth: What's on the menu for Food & Hospitality Africa 2017?

We chat to Nick Sarnadas from Food & Hospitality Africa, the largest pan-African food, drink, and hospitality trade show, to find out what's on the menu this year...

By Cari Coetzee 4 May 2017

SOUTH AFRICA

Majozi
#BrandManagerMonth: Majozi on the road with Premier Hotels & Resorts

Premier Hotels & Resorts have made rising star Majozi its official brand ambassador for 2017...

By Cari Coetzee 30 Mar 2017

SOUTH AFRICA

Three-star hotels: Comfy in the middle
Three-star hotels: Comfy in the middle

Travelling abroad will make any South African hotel guest realise that our three-star market boxes way above its weight...

By Guy Stehlik 27 Mar 2017

SOUTH AFRICA

#BrandManagerMonth: Carlson Rezidor, Africa's aspirational brand
#BrandManagerMonth: Carlson Rezidor, Africa's aspirational brand

"Instead of starting with a concept and hoping guests like it, we start with the emotions we want guests to experience, then create the concepts necessary to bring them to life."

By Cari Coetzee 13 Mar 2017

SOUTH AFRICA

Radisson Blu Anchorage Hotel, Lagos, fitness center
Hotel fitness centres, a new gold in the hospitality industry

The growing trend from home based fitness programmes to local fitness memberships, now includes the need for travellers to keep fit even when on their trips, be it leisure or business...

By Josephine Wawira 10 Mar 2017

SOUTH AFRICA

By Diana Grytsku
Personalising hotel guest experience by leveraging tech

Providing a personalised experience to guests is key to having a competitive advantage in the hotel industry...

By Josephine Wawira 17 Feb 2017

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