Industries

All industriesAgricultureAutomotiveConstruction & EngineeringEducationEnergy & MiningEntrepreneurshipESG & SustainabilityFinanceHealthcareHR & ManagementICTLegalLifestyleLogistics & TransportManufacturingMarketing & MediaPropertyRetailTourism & Travel

Special Sections

BizTrendsPendoringIMC ConferenceLoeriesWomen's MonthCannes LionsOrchids and Onions#StartupStoryMore Sections..

News

Industries

Companies

Jobs

Events

People

Video

Audio

Galleries

My Biz

Ads & Rates

Submit content

My Account

CRM Press Office News West Africa

Trending

2 days 7 days 30 days By Industry
Search jobs
#AskAfrikaAhaMoment: The brand loyalty shift explained
#AskAfrikaAhaMoment: The brand loyalty shift explained

  21 Nov 2019

#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"
#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

  15 Nov 2019

Image credit: Joshua Rodriguez on Unsplash.
How businesses can create lasting impressions, retain customers for a long time

  25 Oct 2019

6 trends shaping the shopping mall experience
6 trends shaping the shopping mall experience

  23 Oct 2019

Data technology driving agility in retail
Data technology driving agility in retail

  15 Oct 2019

Know your business inside out with a Biz Office
Know your business inside out with a Biz Office

Bizcommunity.com  2 Oct 2019

#GartnerSYM: Offering the 'everything customer' the multi-experience
#GartnerSYM: Offering the 'everything customer' the multi-experience

  17 Sep 2019

Image credit: Thought Catalog on Unsplash.
Do you know what your customers want their customers to experience?

  3 Sep 2019

Customer engagement in an omnichannel world
Customer engagement in an omnichannel world

  13 Aug 2019

Image credit: Tumisu from Pixabay.
Here's what SMEs need to know about using their customer communication channels effectively

  2 Aug 2019

Major shifts on the horizon in Nigeria's consumer landscape
Major shifts on the horizon in Nigeria's consumer landscape

1 Aug 2019

5 ways to drive growth through customer retention
5 ways to drive growth through customer retention

  25 Jul 2019

3 steps towards 'glass boxing' your company with a Biz Press Office
3 steps towards 'glass boxing' your company with a Biz Press Office

Bizcommunity.com  23 Jul 2019

Retail in 2030: AI, IoT, big data, and omnichannel as teenagers
Retail in 2030: AI, IoT, big data, and omnichannel as teenagers

  16 Jul 2019

10 retail trends for 2019
10 retail trends for 2019

  15 Jul 2019

Image credit: Mein Deal on Unsplash.
How to use design thinking to build the next Amazon

  15 Jul 2019

3 trends in retailtainment
3 trends in retailtainment

  3 Jul 2019

What the latest technological innovation means for the future of retail
What the latest technological innovation means for the future of retail

  2 Jul 2019

How interior décor helps create immersive retail experiences
How interior décor helps create immersive retail experiences

1 Jul 2019

Dee Chetty, Accenture Interactive Lead for Africa.
The future of customer personalisation lies with AI

  14 Jun 2019

Show more

More news

#AskAfrikaAhaMoment: The brand loyalty shift explained
#AskAfrikaAhaMoment: The brand loyalty shift explained

 21 Nov 2019

#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"
#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

 15 Nov 2019

Image credit: Joshua Rodriguez on Unsplash.
How businesses can create lasting impressions, retain customers for a long time

 25 Oct 2019

6 trends shaping the shopping mall experience
6 trends shaping the shopping mall experience

 23 Oct 2019

Data technology driving agility in retail
Data technology driving agility in retail

 15 Oct 2019

Know your business inside out with a Biz Office
Know your business inside out with a Biz Office

 2 Oct 2019

#GartnerSYM: Offering the 'everything customer' the multi-experience
#GartnerSYM: Offering the 'everything customer' the multi-experience

 17 Sep 2019

Image credit: Thought Catalog on Unsplash.
Do you know what your customers want their customers to experience?

 3 Sep 2019

Customer engagement in an omnichannel world
Customer engagement in an omnichannel world

 13 Aug 2019

Image credit: Tumisu from Pixabay.
Here's what SMEs need to know about using their customer communication channels effectively

 2 Aug 2019

Major shifts on the horizon in Nigeria's consumer landscape
Major shifts on the horizon in Nigeria's consumer landscape

1 Aug 2019

5 ways to drive growth through customer retention
5 ways to drive growth through customer retention

 25 Jul 2019

3 steps towards 'glass boxing' your company with a Biz Press Office
3 steps towards 'glass boxing' your company with a Biz Press Office

 23 Jul 2019

Retail in 2030: AI, IoT, big data, and omnichannel as teenagers
Retail in 2030: AI, IoT, big data, and omnichannel as teenagers

 16 Jul 2019

10 retail trends for 2019
10 retail trends for 2019

 15 Jul 2019

Image credit: Mein Deal on Unsplash.
How to use design thinking to build the next Amazon

 15 Jul 2019

3 trends in retailtainment
3 trends in retailtainment

 3 Jul 2019

What the latest technological innovation means for the future of retail
What the latest technological innovation means for the future of retail

 2 Jul 2019

How interior décor helps create immersive retail experiences
How interior décor helps create immersive retail experiences

1 Jul 2019

Dee Chetty, Accenture Interactive Lead for Africa.
The future of customer personalisation lies with AI

 14 Jun 2019

How CRM can add measurable value to your brand
How CRM can add measurable value to your brand

 13 Jun 2019

#AfricaMonth: The rise of Afrocentrism and its impact on the luxury business
#AfricaMonth: The rise of Afrocentrism and its impact on the luxury business

 29 May 2019

The most valuable global retail brands for 2019
The most valuable global retail brands for 2019

14 May 2019

Successful retail chatbot interactions to grow eightfold by 2023
Successful retail chatbot interactions to grow eightfold by 2023

9 May 2019

Phygital: 6 ways to adapt, or die
Phygital: 6 ways to adapt, or die

 30 Apr 2019

Up, close and very personalised
Up, close and very personalised

 23 Apr 2019

Six steps to successful customer relationship management
Six steps to successful customer relationship management

 16 Apr 2019

The need for speed in modern retail
The need for speed in modern retail

 8 Apr 2019

PwC releases consumer insights survey for 2019
PwC releases consumer insights survey for 2019

3 Apr 2019

Consumer demand at the forefront of African business priorities
Consumer demand at the forefront of African business priorities

28 Mar 2019

African retailers have the opportunity to re-imagine a data-driven sector
African retailers have the opportunity to re-imagine a data-driven sector

 27 Mar 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?
#ECO19: Is your mobile commerce strategy excluding the mass market?

 22 Mar 2019

Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.
#ECO19: Unpack why your brand story matters before you start telling it

 20 Mar 2019

Chantel Botha of BrandLove in action at eCommerce Africa 2019.
#ECO19: Why brands need to create emotional experiences for Generation CX

 19 Mar 2019

#SeamlessSA: Ink Eze's 5 actionable tips to grow an online community
#SeamlessSA: Ink Eze's 5 actionable tips to grow an online community

 19 Mar 2019

Is your organisation customer centric?
Is your organisation customer centric?

14 Mar 2019

8 trends driving innovation in sub-Saharan Africa
8 trends driving innovation in sub-Saharan Africa

12 Mar 2019

Retail marketing and point of purchase trends for 2019
Retail marketing and point of purchase trends for 2019

 28 Feb 2019

Keeping on trend in digital retail
Keeping on trend in digital retail

27 Feb 2019

Using digital to personalise customer services in Africa
Using digital to personalise customer services in Africa

 22 Feb 2019

Show more

Let's do Biz