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Retentions Administrator

Location:Cape Town
Company:Recruit Digital

Do you have a world of patience and a bubbly personality?

Are you willing to work weekly rotation shifts of 9am– 6pm or 12pm – 9pm?

My client is looking for a retentions administrator to join their young vibrant, dynamic, fast-paced environment based in Century City.

You will be responsible for administrative support and data management to the retention department.

  • Matic/grade 12
  • Working in a highly pressurised environment
  • Admin support for the account manager's portfolio.
  • Contact clients to obtain documentation (Risk Documents, KYC, etc.).
  • Maintain detailed records on client documents.
  • Summarise information from the database.
  • Investigate high risk clients and report where necessary.
  • Follow up on enquires and/or complaints sent to the team from internal stakeholders and/or clients.
  • Communicate effectively and efficiently with relevant internal departments and clients.
  • Manage communications groups and ensure response turnaround time.
  • Complete special projects, and miscellaneous duties as prescribed by Management.
If this opportunity excites you, please apply on this portal or send your CV to

Posted on 11 Feb 16:06

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Taryn Alexander

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