We've paid our premiums for 15 years and when we needed them, we found Liberty were most certainly NOT "in it with us". It is a nice statement of intent, but it might be better suited to a different company. It rings very hollow for me.
I applied online for my car license and paid the fee. The helpdesk agent then told me that the disc is in the post. I did not receive the disc and was told again by the helpdesk that it is the fault of the postal service. I received other letters.
So a shiny new payoff line, a "bank of audio-visual content" and some vague buzzword bingo viz initiatives. Not much in the way of details around actual product innovation or service improvement. Also: given how things are economically right now, is spending a bomb on a rebrand really that appropriate?
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The Government can do more to assist businesses that are retrenching or shutdown.One may wonder why many jobs are being lost at the rate things are going, its simply because many companies did not get the help they need and on time. Even though the government has been trying to reach out many underlying processes prevented business not to qualify for grants, Loans or UIF payout.My Company had to battle the storm, below is my personal experience.It's hard to believe that out of 15 accounting staff and two auditors in my company (CA RA Mpako Inc. Audits and Accounting Firm none was settled UIF during the lockdown until now. We were submitting UIF faithfully to SARS but was not active on at the Department of Labour. A consultant advised that we should register at the department which was immediately done and the UIF reports were uploaded accordingly.Subsequent to numerous follow ups, telephonic and email UIF for all CA RA Mpako Inc. staff unfortunately was not paid out and reasons being that UIF submission and payments were made to SARS and not Department of Labour. One can only imagine the stress and confusion of the employer and the employees. My advice is that you should please be well acquainted with the Department of Labour requirements, register you company and get a reference number, submit the monthly UIF reports, make payments to the Department and remain compliant.
Managing agents can charge what they like for levy clearance certificates and force sellers to make payments before the certificate will be issued without having to issue the seller with a detailed account for the payment required which makes buying into complexes dangerous.