Local web hosting company 1-grid has launched their mobile app to enhance their customer's experience and aid convenience. "Your business requires a lot of attention, especially when you are starting out", 1-grid
CEO Thomas Vollrath, expresses. "We wanted our customers to have access to their products 24/7, especially when there are considerations such as load shedding and limited access to desktops and internet connectivity in South Africa."
The 1-grid app is available for download on all Android and iOS devices. Here’s what the app can do:
- Web builder functionality
Your business is at your fingertips, with 24/7 access to edit and publish your website via the 1-grid mobile app, you can perform updates from any location and instantaneously.
- Mobile-friendly view
Through mobile access, you can monitor the mobile view and optimize your site accordingly. According to Stats SA, 20 to 22 million South African’s make use of smartphones. This accounts for a third of the country’s population.
- Account updates
With our push notifications, you can stay updated when changes on your account are necessary or when new information is available. You can update your personal information and address to ensure that you always receive important updates and never miss out on offers.
You can receive instant payment reminders on your device and scroll in-app to pay your account. This way, you will never miss a payment and avoid the chances of losing a domain.
You are just a few swipes away from logging your query with our support team. With the 1-grid mobile app you can now receive assistance by accessing our websites live chat or logging a new support ticket. The app also helps you can keep track of any previous tickets.
We value customer feedback and have opened up the mobile app as a platform for our customers to submit feedback to us. We receive real-time information and can make improvements timeously.
We wanted to bring these existing features to our customers via a communication touch point at their convenience. The probable solution was a mobile app. We are confident that users will continue to have a seamless experience with the introduction of our 1-grid mobile app.
If you’d like to learn more about how we assist businesses in moving online, please visit the 1-grid website
If you’d like to get started with the 1-grid app, you can download it on your device. Available for Android