Most Read

  • Telkom CEO Sipho Maseko to step down
    Telkom has announced that its CEO and executive director Sipho Maseko will step down on 30 June 2022. The telecoms company said the process to appoint a successor is well underway and a designated group CEO will be announced in the not too distant future.
  • #BehindtheBrandManager: Meet Tamsin Darroch of Kellogg's South Africa
    Few food brands have the historical connection with consumers around the world as Kellogg's does, having held meaning at the breakfast table for over a century. By Lauren Hartzenberg
  • How cooking oil brought a moment of joy during a dreadful week
    It is possible that cooking oil prevented more looting in South Africa in the last week than the president, the ANC, the intelligence community, the army and the police combined. This, without question, says something about the versatility of the product. It says even more about the state of the state. When you are shown up by canola, you might want to revisit your strategy. By Howard Feldman
  • Park Advertising launches digital performance unit, Lucid Media
    Performance Media across Search, Social and Programmatic platforms is the single fastest growing area of digital media in South Africa. Combine that with the detailed analysis of campaign management, tagging and ad operations, and it becomes apparent that these highly specialist functions require a highly specialised unit.
  • Transnet hit by cyberattack - Operations disrupted nationwide
    The Transnet Port Terminals website has been hacked, implying that all companies under Transnet have been affected. All Transnet websites were down at the time when reporting was done for this SA Trucker article. The publication cited sources who requested to remain anonymous because they are not allowed to speak to the media.
  • Business unusual for small enterprises on the road to recovery
    The Covid-19 pandemic has hit South Africa's small business sector hard and there are grim statistics to bear this out. Those statistics will not be repeated here. After all, if you are a small business owner setting out on the road to recovery, the last thing you probably want is more details of the toll the pandemic has taken on small enterprises. Far more useful would be some good, solid tips on how to build back better after any business setbacks. By Ameen Hassen
Show more
Advertise on Bizcommunity

Subscribe to industry newsletters

Scaling up during the pandemic

How do you ensure all South African citizens get the correct health information and government updates, without putting them at risk of fake news? That was one of the challenges facing the government at the start of the Covid-19 pandemic.
One website for all SA coronavirus information

On 26 March 2020 it was announced that all websites in the .za namespace had to include a link back to the website: the official government information resource for the Covid-19 pandemic. This was to ensure that all South African citizens received accurate information regarding the spread of the virus, and the efforts by our government to address the crisis. To give some context, there are 1.2 million domains registered in the .za namespace (although not all of them have websites).

Naeem Mayet from Digital Boutique, a web design company, was asked to build a WordPress website by Digital Vibes, the company that manages the Minister of Health’s social media accounts. “Creating and setting up the website was fairly quick,” explains Naeem, “we signed up with a basic xneelo R99 hosting package, and within a day the website was up and running.” At first it was just going to be a basic site for the Health Minister’s team to store press releases and media updates, but then the government decided to use the Minister’s website as the point of online contact for all Covid-19 resources and information. “So from a small press release portal, it morphed to a resource point for Covid-19 - regulations, contact hotlines, daily updates etc,” says Naeem.

Dedicated resource on a Managed Server

Prior to the announcement, the website was hosted on a shared server, using one of xneelo’s Web Hosting packages. The xneelo team quickly noticed server load issues on the shared server that the site was hosted on. Our team proactively put measures in place to manage the significant increase in traffic so that the website wasn’t overwhelmed - this could have resulted in downtime of this key resource, a concern for both Digital Boutique and xneelo.

The xneelo team promptly moved the website to a Managed Server and provided advice on how to manage the surge in traffic. The Dedicated Server environment provides more resources and allows for greater configuration for a customer’s specific needs, so this was a natural solution. The server was custom-configured to manage the increased traffic and demand, and following advice from the xneelo technical support team, Naeem modified the website caching to maximise performance. Cloudflare was also implemented to mitigate any malicious attacks on the website.

Critical information site

Since the announcement was made for all websites to include a link to, the website has received 23 million backlinks, with about 26,500 domains pointing to the site.

Since moving to a Managed Server there has been zero downtime on this critical information site during the crisis, and the measures taken have so far proven sufficient. “I’ve been with xneelo for over 10 years and host hundreds of domains and sites with them,” says Naeem. “It’s always a pleasure to deal with xneelo and their talented technical support team.”

When we talk about customer service at xneelo, this is what we mean: working with you to solve your digital and web hosting needs. We know that running a business requires agility as your business grows and adapts to the world around you, and we’re confident that our partnership can help you do just that.

Record numbers of visitors

From 1st April to 30 June, received...
  • Over 7,4 million visitors across 16 million visits
  • A daily average of 155,000 visitors a day
  • A peak of over 293,000 visitors in 1 day
  • Over 31 million page views
The numbers are proof that the website is providing a valuable and essential resource during this crisis: accurate and timely information from the government on a reliably hosted website that can handle millions of visits.

xneelo provides reliable hosting for your business. With a stable network and 24/7 support, we ensure that your website stays up, stays fast and stays supported.

Let's do Biz