The Bill seeks to address a variety of topics and forms of consumer practices, but does so in too much of a generalised sense. In addition, an uncertainty as to what amounts to "Goods" and "Services" under the Act has been raised and the existing definitions queried and criticized. Undoubtedly the Bill, if passed in its current form will result in many marketers, companies, small businesses, banks and the consumer, manufacturing and services industry at large, having to change their respective business practices, so as to ensure compliance with its many provisions. This will undoubtedly result in increased costs due to the additional administrative burdens which the Bill will create - and which ultimately will be passed onto the consumer.
The Marketing Association submission on the Consumer Protection Bill - download to send your own submission to the DTI, email , tel+27 (0)12 394 1526, fax +27 (0)12 394 2526.
