The Retail services community of East Africa

Africa's five major trends for potential growth

Fri, 07 Oct 2011 09:56:00 +0200

Population growth, rapid urbanisation, adoption of new technologies, unlocking of abundant resources and the deepening of the financial sector are the five major trends that are set to drive Africa's economic growth, Simon Freemantle, Standard Bank Africa senior analyst, told a media roundtable in Johannesburg, South Africa, yesterday, Thursday 6 October 2011.
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Bizcommunity launches new dedicated sectors, newsletters

Tue, 20 Sep 2011 15:45:00 +0200

Bizcommunity.com - South Africa's largest online B2B publisher - is set to grow even more with the introduction of 16 new content channels, with weekly newsletters, as from yesterday Tuesday, 20 September 2011.
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Mobile: 'world-first' virtual payment card launches in Kenya

Thu, 15 Sep 2011 09:37:00 +0200

NAIROBI, KENYA: Airtel Africa, Standard Chartered Bank and MasterCard have rolled out what is claimed to be the world's first virtual payment card on a mobile phone.
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SMS becomes a business, healthcare tool

Thu, 17 Mar 2011 13:40:00 +0200

SMS is used more in customer relationship management (CRM) in developing countries like SA than in other markets because more individuals have cellphones than internet access.
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[2011 trends] It's a Wild. Wired. Wellthy. World!

Tue, 18 Jan 2011 14:17:00 +0200

The recent global recession has changed our world forever. In a new digital age, characterised by oversupply and too many product types in almost every market, the challenge for companies will be to locate and capture pools of high-profit demand and be able to move with speed and flexibility to take advantage of them. Here are 11 trends for 2011.
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Training essential in IT sales environment

Wed, 29 Dec 2010 16:25:00 +0200

I am a good example of a connected, discerning customer who already has done most of his research even before entering a store and I usually shop around looking for the best deals from different vendors. Therefore, I was armed with all the information I needed and I knew the different offerings from the two major outlets selling the new Apple iMac. I was setting the outlets up for a bit of healthy competition by visiting both just before making my decision where to lay down my credit card.
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Research shows entertainment banners impact box office revenues

Fri, 23 Jul 2010 09:43:00 +0200

NEW YORK, US: A recent joint study from MediaMind and comScore provides insights into ad effectiveness and user behaviour in entertainment verticals.
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Investment in speech analytics in call centres set to double

Wed, 23 Jun 2010 11:03:00 +0200

GLOBAL: Call centre spending on speech analytics is set to double worldwide, growing from around US$95 million in 2009 to US$180 million (about R720 million to about R1.36 billion, respectively) by 2014 according to Ovum.
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Bookings open for September course in Cape Town

Mon, 17 Aug 2009 17:21:00 +0200

Bookings have opened for the Cape Town leg of the highly regarded Organisational Communications course run by Quo Vadis Communications (QVC) which will be held in September and October 2009.
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Courses set for August and September in Johannesburg and Cape Town

Wed, 01 Jul 2009 12:49:00 +0200

Organisational communication training specialists, Quo Vadis Communications, is to run two additional courses before the year's end to meet demand.
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