http://www.bizcommunity.com//411/33.htmlNorth Africa CRM news15CRM news - North Africahttp://www.bizcommunity.com/res/img/11/logo5.gifhttp://www.bizcommunity.com/en-usMon, 13 Oct 2008 12:12:03 +0200http://www.bizcommunity.com/Article/196/33/25150.htmlConexus, a leading outsourced call centre company, has successfully extended their capabilities across Africa, having completed a challenging multi-country project. The venture into the continent continued when Conexus was tasked with implementing a large-scale customer satisfaction study for a leading, international automotive client in African countries. <a href="http://www.bizcommunity.com/Article/196/33/25150.html">Read full story...</a> | <a href="http://www.bizcommunity.com/SendToFriend.aspx?l=196&c=33&ct=1&ci=25150">Send to a friend</a><br clear="left" />http://www.bizcommunity.com/Article/196/33/25150.htmlTue, 03 Jun 2008 16:11:00 +0200http://www.bizcommunity.com/rss/411/33.htmlhttp://www.bizcommunity.com/Article/412/15/21025.htmlPress freedom groups agree that an increase in arrests, intimidation and harassment of journalists in Niger is impeding development in one of the poorest countries in the world. <a href="http://www.bizcommunity.com/Article/412/15/21025.html">Read full story...</a> | <a href="http://www.bizcommunity.com/SendToFriend.aspx?l=412&c=15&ct=1&ci=21025">Send to a friend</a><br clear="left" />http://www.bizcommunity.com/Article/412/15/21025.htmlWed, 16 Jan 2008 07:32:00 +0200http://www.bizcommunity.com/rss/411/33.htmlhttp://www.bizcommunity.com/Article/4/33/20116.htmlAlgeria Telecommunications, the country's public operator of telecommunications services, is to establish 48 call centres to increase the number already in operation. <a href="http://www.bizcommunity.com/Article/4/33/20116.html">Read full story...</a> | <a href="http://www.bizcommunity.com/SendToFriend.aspx?l=4&c=33&ct=1&ci=20116">Send to a friend</a><br clear="left" />http://www.bizcommunity.com/Article/4/33/20116.htmlWed, 28 Nov 2007 11:52:00 +0200http://www.bizcommunity.com/rss/411/33.htmlhttp://www.bizcommunity.com/Article/410/11/19589.htmlInnovation is alive and well among coalition loyalty programs around the world. Despite their advancing age, coalitions are continuing to innovate to keep their programs fresh and relevant to their target members. This applies equally in Africa as consumers' buying power increases, and retailers must think up new ways to keep existing customers and attract new ones. <a href="http://www.bizcommunity.com/Article/410/11/19589.html">Read full story...</a> | <a href="http://www.bizcommunity.com/SendToFriend.aspx?l=410&c=11&ct=1&ci=19589">Send to a friend</a><br clear="left" />http://www.bizcommunity.com/Article/410/11/19589.htmlFri, 09 Nov 2007 13:35:00 +0200http://www.bizcommunity.com/rss/411/33.htmlhttp://www.bizcommunity.com/Article/410/98/17865.htmlDo they get a response that encourages them to stay – or are they driven towards your competitors? How your staff talks to people who call can attract – or repel – those people. And that means a better business, or a failing one. <a href="http://www.bizcommunity.com/Article/410/98/17865.html">Read full story...</a> | <a href="http://www.bizcommunity.com/SendToFriend.aspx?l=410&c=98&ct=1&ci=17865">Send to a friend</a><br clear="left" />http://www.bizcommunity.com/Article/410/98/17865.htmlFri, 07 Sep 2007 07:45:00 +0200http://www.bizcommunity.com/rss/411/33.htmlhttp://www.bizcommunity.com/Article/410/74/17684.htmlMoving forward successfully into the future, today's retailers must vary the types of the promotions they offer, to maintain a high level of consumer satisfaction toward their brand. <a href="http://www.bizcommunity.com/Article/410/74/17684.html">Read full story...</a> | <a href="http://www.bizcommunity.com/SendToFriend.aspx?l=410&c=74&ct=1&ci=17684">Send to a friend</a><br clear="left" />http://www.bizcommunity.com/Article/410/74/17684.htmlFri, 31 Aug 2007 12:07:00 +0200http://www.bizcommunity.com/rss/411/33.html