<?xml version="1.0" encoding="utf-8"?><rss version="2.0"><channel><title>the CRM community of Zimbabwe</title><link>http://www.bizcommunity.com//238/33.html</link><description>Zimbabwe CRM news</description><ttl>15</ttl><category>CRM news - Zimbabwe</category><image><url>http://www.bizcommunity.com/res/img/11/logo5.gif</url><title>Bizcommunity.com</title><link>http://www.bizcommunity.com/</link></image><language>en-us</language><pubDate>Fri, 25 Jul 2008 20:54:20 +0200</pubDate><item><title>Zim business launch customer service organisation</title><link>http://www.bizcommunity.com/Article/238/33/24277.html</link><description>Zimbabwe's private sector has launched the Institute of Customer Services (ICS) as the country grapples with poor quality products and service delivery due to an economic crisis now in its ninth year. &lt;a href="http://www.bizcommunity.com/Article/238/33/24277.html"&gt;Read full story...&lt;/a&gt; | &lt;a href="http://www.bizcommunity.com/SendToFriend.aspx?l=238&amp;c=33&amp;ct=1&amp;ci=24277"&gt;Send to a friend&lt;/a&gt;&lt;br clear="left" /&gt;</description><guid>http://www.bizcommunity.com/Article/238/33/24277.html</guid><pubDate>Wed, 07 May 2008 14:00:00 +0200</pubDate><source>http://www.bizcommunity.com/rss/238/33.html</source></item></channel></rss>