the CRM community of South Africa

eBucks members get 25% off kulula.com flights

Wed, 14 May 2008 11:38:00 +0200

eBucks, the reward of choice, is offering its members an exclusive deal of 25% discount on all domestic kulula.com flights booked online during May on eBucks' unique travel booking engine for travel in May or June 2008. The discount is in the form of eBucks paid back into the member's account. Read full story... | Send to a friend

SA young designers asked to bag it

Tue, 13 May 2008 08:43:00 +0200

Exclusive Books is challenging young South African designers to submit fresh concepts for the its new plastic shopping bag in a nationwide competition to all design schools. “Exclusive Books believes in promoting fresh talent and innovative thinking and ideas, and that's why we are approaching design students and giving them the opportunity to showcase their talent,” explain Batya Green-Bricker, Exclusive Books marketing manager. Read full story... | Send to a friend

Now's the time to get the most out of CRM

Tue, 06 May 2008 15:49:00 +0200

It's no secret that our economy has been softening, which isn't all that surprising given the various internal and external pressures that have brought to bear on it in the past few quarters. The economic outlook for the immediate future isn't looking all that rosy either. Read full story... | Send to a friend

Taking email for granted?

Mon, 05 May 2008 08:30:00 +0200

If familiarity breeds contempt, email is in severe danger of being neglected as a serious focus for corporate attention when it comes to evaluating end users' experience of their IT infrastructure. Read full story... | Send to a friend

eBucks donates 2500 trees and shrubs to Cosmo City

Tue, 15 Apr 2008 13:44:00 +0200

eBucks, the reward of choice, in partnership with First National Bank (FNB) and Food and Trees for Africa (FTFA) planted the first half of the more than 2500 indigenous trees and shrubs from the eBucks Big Green Maze in Cosmo City on 12 April 2008. Read full story... | Send to a friend

Ten ways to make CRM succeed

Tue, 15 Apr 2008 07:03:00 +0200

CRM software implementations can be delicate affairs, as many organisations have discovered to their cost. Yet success is not difficult to achieve, given good groundwork and careful project management. If your organisations get all of the following 10 things right – or even most of them – a CRM success can pretty much be guaranteed. Read full story... | Send to a friend

CRM leaves marketers in the lurch

Thu, 10 Apr 2008 10:22:00 +0200

Lauded for its 360 degree view of the customer, CRM vendors have focused primarily on sales needs, leaving marketers in the lurch when it comes to functionality. Jon Jacobson, MD and co-founder of Global Vision, speaks about new CRM trends that will be a boon for marketers. Read full story... | Send to a friend

Conexus answers the call!

Wed, 26 Mar 2008 16:26:00 +0200

Conexus, outsourced call centre solutions company, celebrates its fourth year of operation this year, by extending its range of service options to customers. Read full story... | Send to a friend

Can CRM handle Web 2.0?

Wed, 26 Mar 2008 10:58:00 +0200

Having your customers comment on your policies, products or employment practices is one thing. Having them suggest ideas for improving said policies and products - in a public forum where participants can vote on these ideas, no less - is an entirely different matter. Read full story... | Send to a friend

Consumer crusader Isabel Jones dies

Tue, 11 Mar 2008 09:25:00 +0200

BREAKING NEWS: Veteran consumer journalist and foodie Isabel Jones died in hospital this morning, Tuesday, 11 March 2008. She was admitted to the ICU at the weekend suffering from breathing problems and her condition deteriorated. She underwent open heart surgery in December 2007. Read full story... | Send to a friend