the Retail services community of South Africa

Courses set for August and September in Johannesburg and Cape Town

Wed, 01 Jul 2009 12:49:00 +0200

Organisational communication training specialists, Quo Vadis Communications, is to run two additional courses before the year's end to meet demand.
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New website for Jump.co.za

Tue, 30 Jun 2009 08:55:00 +0200

Jump.co.za, the South African online shopping comparative search engine launched its new website, yesterday, Monday 29 June 2009. Improved search speed and new features are among the benefits offered.
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Hertz Reaches for a Dream...

Mon, 29 Jun 2009 13:42:00 +0200

In an effort to spread some meaningful cheer in our currently turbulent times, Hertz Rent a Car is upping the ante on its CSR initiatives in 2009, starting with the Reach for a Dream Foundation.
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Economic crisis advances the case for SaaS

Thu, 25 Jun 2009 13:47:00 +0200

Software as a Service (SaaS) is nothing new, but the current economic climate is a bit of an unpleasant novelty that may just add impetus to the remote application delivery model.
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User experience is key to customer retention

Wed, 24 Jun 2009 13:01:00 +0200

In the current economic downturn, the cumulative cost of lost customers and failed sales can be incalculable - yet many businesses still hesitate to take steps that would significantly reduce these risks.
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Outsourcing grows as retailers shift priorities

Fri, 19 Jun 2009 13:10:00 +0200

LONDON: Increasing economic pressures affecting the retail industry means companies in Western Europe and North America will increasingly look to outsource technology and business processes in a bid to cut costs, and focus on core skills. This is according to a new report by independent market analyst firm, Datamonitor. The report, “Retailing in a Recession: The Opportunities for Outsourcing”, looks at the business processes retailers are outsourcing, and why.
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Hertz new appointments

Fri, 12 Jun 2009 11:26:00 +0200

Hertz is proud to announce the new appointments of the following staff members:
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GM's demise and the rise of CRM culture

Thu, 11 Jun 2009 11:17:00 +0200

Business schools have been discussing General Motor's loss of market share for decades already, and the added denouement of the company's bankruptcy filing will no doubt drive many academic papers for decades to come.
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Foreign fan fare

Mon, 08 Jun 2009 11:52:00 +0200

Whatever the state of the global economy, SA expects a spending boost from thousands of World Cup football visitors next year.
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Electricity hike set to damage BPO industry

Thu, 04 Jun 2009 12:44:00 +0200

The BPO sector in South Africa relies heavily on its ability to offer cost effective call centre solutions to potential investors. This however could all change if Eskom is given the 'all clear' for its proposed 34% increase in electricity prices.
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